Seven years ago I wrote about what to do when you hit “send” on an email while in an agitated or emotional state, and then immediately regret it: How to Dial Back the Hasty Email Does this still happen? Unfortunately, … Read More
~ Alan Seven years ago I shared the technique of conducting a “Vote One to Five” in situations where you’re short on time but need to check a team’s response to an idea, action item or new direction. You can … Read More
Seven years ago, I wrote about “the two kinds of naysayers” in a post titled: Leaders Know the Two Kinds of Naysayers. I wrote this because I was seeing a lot of leaders miss out on two things: 1) their … Read More
You may have heard me talk in the past — or recently — about The Four Levels of Maturity model. I’ve been talking about it for a long time, because it holds up! In a nutshell: Level 4 is the … Read More
Around this time in 2016, I wrote a post called Production versus Research and Development for Leaders. I think it holds up as a concept, and I have used this analogy hundreds of times since then. The nuance works better than … Read More
Several of my current clients are struggling with anxiety at work. Some are nervous about getting laid off, while others work in vocations that are short-staffed, so they are overworked. So, below is a list of tips for dealing with … Read More
We hope you’ve enjoyed this blog series on The Speed of Trust. We’ve spent a lot of time on this topic because we think it’s so important. By now, I hope it is obvious that low trust costs time and … Read More
The Second Wave: Relationship Trust Relationship status: Do not know the person When you are unsure about the state of your relationship with someone–whether you’re new to each other or know each other but, haven’t worked closely together–here’s how to … Read More
The Second Wave: Relationship Trust When you have made a mistake, you can endanger trust. Sometimes, you’ve been betrayed. That’s tougher, and we’ll cover that below. But first, what do you do when you’ve screwed up? Demonstrating accountability and ownership … Read More
The Second Wave: Relationship Trust A few months ago, we defined “Smart Trust.” Now that we’ve been through all the trust-building behaviors, let’s talk about how to use what you’ve learned to build smart trust with others. Start with yourself: … Read More