Effectiveness trumps Efficiency

Sometimes when I bowl, I make it my goal to bowl fast and loud.  I accelerate my approach, and fling the ball as fast as I can.  The result?  It’s really loud when the ball hits the pins (if it hits the pins) and my game ends more quickly.  My score is also lower.  If the goal is to be fast and loud, I win!  If the goal is to win, I lose. I am efficient, but not effective.

In high school chemistry, my lab partner (Steve Uslabar, for you curious old cronies) and I had a motto: “Accuracy is not important; speed is of the essence.”  We were both fairly good at chem, and would rather get a B and goof off part of the period, even though we were capable of an A.  Efficient, not effective.

“Learn from your mistakes.”  Nonsense!  

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What Three Things Make the Biggest Difference? (Part Three)

This week, we look at the third concept of “The Big Three.”

This is not new ground for this blog, and I encourage you to check out related posts:

Effective Feedback is About the Future

Leaders Model the Behavior they Expect

Attitude is not everything. Listen to Batman and focus on behavior…

What’s the Magic trick used to control Disney guests?

Read moreWhat Three Things Make the Biggest Difference? (Part Three)

What Three Things Make the Biggest Difference? (Part One)

It is good to be efficient, yes. It is also good to be comprehensive.

Sometimes, however, those two things don’t work well together.

Since starting this business, most of my work helping groups has been through 4-8 hour workshops.

There is a demand for leadership training that can be delivered in much shorter periods of time, though.

Read moreWhat Three Things Make the Biggest Difference? (Part One)

What’s the Magic trick used to control Disney guests?

Something that strikes most visitors to Walt Disney World is how “nice” of a place it is. It’s very clean. The employees are called “cast members” because they’re playing a role and they have a reputation for great service and friendliness. Everyone knows that.

But there’s another unique element present at Disney World that is seemingly beyond

Read moreWhat’s the Magic trick used to control Disney guests?