How to deal with self-centered behavior…

In a sense, self-centered behavior is normal. If people tend to act in self-interest, how do WE deal with that, and get THEM to think beyond themselves? Take a couple minutes to hear Matt and Alan address this. Previous posts on this topic: Four levels of maturity Four-way stops Dealing with your own tendencies

Things Successful Leaders Avoid Saying (Part 6)

  Leaders avoid saying things that shut down discussion and communication; some of these are obviously intended to do this, so using them can damage your credibility also. Here are some examples: “…Enough said.” or the colloquial “‘nuf said.” “Last time I checked,”  followed by something like “this was still a free country.” “Just sayin’” … Read more

The coolest thing I’ve heard lately… (and why leaders should hear it, too)

I’m not going to let my worst experience with someone define my relationship with them. Isn’t that great? Sometimes we have a bad experience with someone and think “whoa, now their true colors are finally coming out!” — and that puts us on guard in the future. Once bitten, twice shy (we think). But we … Read more