22 Jun 2022

Leaders Build Trust by Righting Wrongs

by | posted in: Communication, Modeling Behavior, Servant leadership, Stretching and Growing | 0

The Second Wave: Relationship Trust Building the Wave of Relationship Trust requires deliberate trust-building behaviors. We will start with some character-based behaviors, such as straight talk, showing respect, being transparent, righting wrongs, and showing loyalty. We’ll also explore the “counterfeit” … Read More

15 Jun 2022

Leaders Build Trust by Creating Transparency

by | posted in: Communication, Modeling Behavior, Servant leadership, Stretching and Growing | 0

The Second Wave: Relationship Trust Building the Wave of Relationship Trust requires deliberate trust-building behaviors. We will start with some character-based behaviors, such as straight talk, showing respect, being transparent, righting wrongs, and showing loyalty. We’ll also explore the “counterfeit” … Read More

8 Jun 2022

Leaders Build Trust by Demonstrating Respect

by | posted in: Communication, Modeling Behavior, Servant leadership, Stretching and Growing | 0

The Second Wave: Relationship Trust Building the Wave of Relationship Trust requires deliberate trust-building behaviors. We will start with some character-based behaviors, such as straight talk, showing respect, being transparent, righting wrongs, and showing loyalty. We’ll also explore the “counterfeit” … Read More

1 Jun 2022

Leaders Build Trust by Talking Straight

by | posted in: Communication, Modeling Behavior, Servant leadership, Stretching and Growing | 0

The Second Wave: Relationship Trust Building the Wave of Relationship Trust requires deliberate trust-building behaviors. We will start with some character-based behaviors, such as straight talk, showing respect, being transparent, righting wrongs, and showing loyalty. We’ll also explore the “counterfeit” … Read More

18 May 2022

Behavior, Credibility, and the Wrong Kinds of Trust

by | posted in: Communication, Modeling Behavior, Servant leadership, Stretching and Growing | 0

I am often guilty of the wrong kind of trust. When I first saw Covey’s matrix (pictured above), I felt some discomfort. My propensity to trust is rather high, and my faith in humanity is so unconditional that my commitment … Read More

11 May 2022

Credibility Gaps: Leaders Know the Waves of Trust

by | posted in: Organizational Improvement, Servant leadership, Stretching and Growing, Vision | 0

Picture the ripple effect of throwing a stone into a calm pond. The waves get larger and cover more surface as they expand. Think of trust-building in this way. Stephen M. R. Covey says, “As trust is manifest in each … Read More

4 May 2022

Leaders Invest in Trust

by | posted in: Communication, Modeling Behavior, Servant leadership | 0

I’ve written a lot about the role of “vulnerability-based trust” in cohesive teams. Patrick Lencioni explored the concept of vulnerability-based trust as a critical foundation for teams. Read more about Lencioni’s model here, here, and here. Trust is multi-faceted. Although … Read More

13 Apr 2022

Leaders Never Let Up On Engagement

by | posted in: Change Management, Organizational Improvement, Servant leadership, Vision | 0

Engagement matters. Gallup quantified this issue by studying employee engagement for 40-plus years. Some of their recent findings include: 34% of employees report active engagement in their jobs. 50% of employees report a lack of engagement in their jobs. 16% … Read More

30 Mar 2022

Be Mindful of Your Feelings; They Betray You.

by | posted in: Communication, Modeling Behavior, Servant leadership, Stretching and Growing | 0

Star Wars nerds everywhere are scrolling to the bottom of this post to let me know I got the quote wrong. But, if you give me a few minutes, I will explain. Yes, the quote is wrong in the sense … Read More

1 2 3 4 5 … 13