Productive Conflict: Apologize

Nothing shows humility, grace, and vulnerability like a sincere apology. Note: I’m not talking about a non-apology or a rushed “I’m sorry.” I’m taking about real, sincere apologies that build trust, extinguish guilt, and provide healing. Examples of non-apologies: I’m sorry, but… I’m sorry you took it that way. Oh, yeah. Sorry about that. My … Read more

Book report: When

Hi there, Alan Feirer here with a book report. It’s been awhile since I have done one, but I just read something great—Daniel Pink’s latest, “When: The Scientific Secrets of Perfect Timing.” I love it. I recommend it. It’s a fairly easy read, and a fairly interesting one. Like a lot of Dan Pink books, … Read more

Leadership Takeaways From the Guru

Recently, The Leader Campus released a video interview with Jim Kouzes of The Leadership Challenge. I encourage you to watch the whole thing. But here are some of my main takeaways, in case you don’t want to make time to watch it now. One big point from the latest research: While the context for leadership keeps changing, … Read more

The “Best” Definition of Leadership

My favorite definition of leadership comes from Kouzes and Posner: “Leadership is the art of mobilizing others to want to struggle for shared aspirations.” That’s a great, dense package that generates discussion about the complexity of leadership. However, sometimes we need something more active. That’s why I like: “Leaders Meet Needs.“ I know I’ve written … Read more

Leaders Continue to Improve

No matter how far you’ve come, a leader always asks: “What’s the next step?” True to my DiSC® style of a strongly inclined iD — I’m impatient. It’s been a lifelong tendency of mine to interrupt, or at least formulate my response before the other person is done talking. A college professor I had called … Read more

Leaders Pronounce Names Correctly

I was recently at a formal event where a few dozen individuals were honored with a “once-in-a-lifetime”, very selective, award. Presenting the awards were leaders from the various sponsors of the event. And, on several occasions, honorees’ names were pronounced wrong. Some were difficult, or confusing, but still it was clear that some presenters simply … Read more