Leaders Champion Inclusion and Diversity

Miriam de Dios offered up a challenge to all of us back at “90 Ideas in 90 Minutes” in September: Champion Inclusion That seems like a no-brainer—anyone who studies organizational effectiveness and community development knows that diversity and inclusion make for stronger teams, organizations, and communities. But Miriam offered a couple angles we hadn’t considered. Oftentimes, … Read more

Things Successful Leaders Avoid Saying (Part 10)

Successful leaders avoid this phrase:

“I need you to…”

Although this is a common way for leaders to assign tasks, it is poor wording for these reasons:

It turns servant leadership upside down; leaders are supposed to meet the needs of others, not to seek to have their own needs met.

Leadership is the Sum of Hundreds of Daily Interactions

We love big stories about exciting, game-changing leadership moments. But when you’re asked about the best leader you ever worked with, you probably don’t respond with a story or example of their biggest project or resume-builder. Instead, you talk about the way they made you feel. Years from now, people will forget the little things you … Read more

Be Easy to Work With

A couple years ago, I did a 4-post series on “Being Easy to Work With” which was based on DiSC styles. It’s time for a simple reminder of a serious key to success for anyone – leaders, or direct reports. Keep your standards high, but constantly seek to be easy to work with. Be the person … Read more

Leaders Continually Learn From Those They Serve

We’ve explored the idea of the Success Deception before; how our success can keep us from exploring growth opportunities. Well, there’s another danger related to that idea. It comes when we stop learning from those we serve. This happens when we fall into the trap of thinking we’re always wiser than those we lead, and perhaps … Read more

Leaders Focus on Success, not Satisfaction.

Early in my career, I had a conversation with a colleague in which I proudly stated: “I will get so much repeat business, and positive word of mouth, because of my total commitment to customer satisfaction.” This sounded like a normal, yet worthy goal, right? My colleague snorted, and said “That’s not so special, Alan. … Read more