3 Aug 2022

Leaders Build Trust by Confronting Reality

by | posted in: Communication, Modeling Behavior, Servant leadership, Stretching and Growing | 0

The Second Wave: Relationship Trust Building the Wave of Relationship Trust requires deliberate trust-building behaviors. There are five competence-based behaviors: delivering results, getting better, confronting reality, clarifying expectations, and staying accountable. We’ll also explore the “counterfeit” versions of these behaviors. … Read More

27 Jul 2022

Leaders Build Trust by Getting Better

by | posted in: Communication, Modeling Behavior, Servant leadership, Stretching and Growing | 0

The Second Wave: Relationship Trust Building the Wave of Relationship Trust requires deliberate trust-building behaviors. There are five competence-based behaviors: delivering results, getting better, confronting reality, clarifying expectations, and staying accountable. We’ll also explore the “counterfeit” versions of these behaviors. … Read More

20 Jul 2022

Leaders Build Trust by Delivering Results

by | posted in: Communication, Modeling Behavior, Servant leadership, Stretching and Growing | 0

The Second Wave: Relationship Trust Building the Wave of Relationship Trust requires deliberate trust-building behaviors. For the last several posts, we have been looking at character-based behaviors. This week we move on to the five competence-based behaviors–delivering results, getting better, … Read More

22 Jun 2022

Leaders Build Trust by Righting Wrongs

by | posted in: Communication, Modeling Behavior, Servant leadership, Stretching and Growing | 0

The Second Wave: Relationship Trust Building the Wave of Relationship Trust requires deliberate trust-building behaviors. We will start with some character-based behaviors, such as straight talk, showing respect, being transparent, righting wrongs, and showing loyalty. We’ll also explore the “counterfeit” … Read More

15 Jun 2022

Leaders Build Trust by Creating Transparency

by | posted in: Communication, Modeling Behavior, Servant leadership, Stretching and Growing | 0

The Second Wave: Relationship Trust Building the Wave of Relationship Trust requires deliberate trust-building behaviors. We will start with some character-based behaviors, such as straight talk, showing respect, being transparent, righting wrongs, and showing loyalty. We’ll also explore the “counterfeit” … Read More

25 May 2022

Leaders Know Credibility is Driven by Behavior

by | posted in: Integrity, Modeling Behavior, Stretching and Growing | 0

For context, let’s review Covey’s Five Waves of Trust.1. Self trust2. Relationship trust3. Organizational trust4. Market trust5. Societal trust This post goes further in depth on the importance of the first wave. The first wave of trust: Self Trust Self … Read More

11 May 2022

Credibility Gaps: Leaders Know the Waves of Trust

by | posted in: Organizational Improvement, Servant leadership, Stretching and Growing, Vision | 0

Picture the ripple effect of throwing a stone into a calm pond. The waves get larger and cover more surface as they expand. Think of trust-building in this way. Stephen M. R. Covey says, “As trust is manifest in each … Read More

20 Apr 2022

Leaders Know Positive is Different Than Soft

by | posted in: Communication, Modeling Behavior, Positivity | 0

Some people push back when you ask them to take a positive approach in their leadership. They equate positivity with being nice, but being kind is deeper than empty hype like, “Good job” or “Nice work” or “Super!” You can’t … Read More

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