Leaders Apply Engagement Surveys with Caution and Care

Engagement is the holy grail of productivity. We read articles and books and blog posts about the value of engaged employees and how much more productive they are. We hang on those Gallup statistics: Given these results, if we can figure out what aspects of our organization contribute to high engagement and to low engagement, … Read more

Production versus Research and Development for Leaders

I was visiting with a seed scientist once, and I opened the conversation with a simple “So, how was your week?” “Oh, Alan,” Dr. Kim said. “I worked on the Acme project this week. And I learned a lot. There were a lot of mistakes, so we learned a lot. It was a week of research … Read more