Leaders Know Positive is Different Than Soft

Some people push back when you ask them to take a positive approach in their leadership. They equate positivity with being nice, but being kind is deeper than empty hype like, “Good job” or “Nice work” or “Super!” You can’t be too kind. But, I agree you can be too soft. There’s a difference between … Read more

Be Mindful of Your Feelings; They Betray You.

Star Wars nerds everywhere are scrolling to the bottom of this post to let me know I got the quote wrong. But, if you give me a few minutes, I will explain. Yes, the quote is wrong in the sense that Obi Wan actually said: However, I’d like to make a case that Obi Wan … Read more

Effective Leaders Pick Up the Phone

You will need a piece of paper or a Post-It note for this blog. On that paper, write down an answer to one of these questions: What is your most troubling current issue? What is one task on your list you keep putting off because you are unsure of how to proceed? What is one … Read more

Leaders are Cautious About Self-Reference

I used to espouse this as a general rule: Successful leaders avoid saying “I,” “me,” and “myself” when offering thoughts and assigning tasks. Using team-oriented “we” language keeps the focus on others instead of the leader. However… I’ve revised my general rule over time (see below) even though the original still has merit. Leaders have … Read more

Leaders Talk About How We Do Things Around Here

Jim, the principal at my first teaching job, often said, “Most days, we have fun around here.” He said this to me at my job interview and followed it with “…and you can’t say that about most jobs.” I accepted the job and realized he was right. But that was 30 years ago, and Jim … Read more

The Relationship Between Delegation and Role-Modeling

We all know the value of modeling for team members. We also know it’s appropriate to delegate tasks in order to develop others. Here are some thoughts on the relationship between modeling and delegation: Delegated work makes people feel valued, included, and appreciated. When people are empowered at work, you can expect more productivity and … Read more

Leaders Avoid Using Passive Voice

We are at our best when we feel in control of our fate. In other words, when we have a sense of autonomy, we are more likely to make better choices and take ownership of those choices. Additionally, we inspire confidence and trust when we take responsibility for our choices. Words matter. Generally, we use … Read more

Leaders Create a Space Where Leadership is Commonplace

I got really annoyed at a hotel front desk clerk once. It was my first time at the hotel, too. One of the hotel staff originally said we (my extended family and I) would have adjoining rooms, but when we arrived, we found we weren’t in adjoining rooms. So, I explained the situation to the … Read more

Rest is Vital to Effective Work

Regardless of your life roles, it is easy to get overwhelmed, overworked, and exhausted. We think thoughts like: “I have to finish this right now.” “I can’t let them down.” “People depend on me.” “I can’t fail.” “No one else can do this except me.” “So-and-so needs me.” We probably wouldn’t say it out loud, … Read more

Leaders Take Courageous Action to Address Bias

There are three steps to understanding and addressing Unconscious Bias: Two weeks ago, we started an exercise on the first step, identifying bias. Last week, we focused on cultivating additional connection. Today we will dive into the final step. Step Three: Choose Courage Stick with me, because the language may be a touch out of … Read more