Leaders Know Positive is Different Than Soft

Some people push back when you ask them to take a positive approach in their leadership. They equate positivity with being nice, but being kind is deeper than empty hype like, “Good job” or “Nice work” or “Super!” You can’t be too kind. But, I agree you can be too soft. There’s a difference between … Read more

Core Value: We are Committed to Continuous Improvement

We are committed to continuous improvement. Each of our values needs to make us somehow distinctive, and it needs to include behaviors that we use internally, as well as with clients and partners. This value is so important to us, but it’s easy to neglect. Sometimes we get busy, and when my calendar is full, … Read more

Productive Conflict: Be Open and Honest

We all know that honesty, transparency, and openness builds trust which thereby builds relationships. And in conflict situations, this is still true. For some, being open and honest about their ideas, thoughts, and opinions comes naturally. For others, it’s like trying to uproot a 100-year-old cedar tree. Openness and honesty makes you vulnerable. It’s in … Read more

Productive Conflict: Own Your Contributions

Have you ever heard the saying, “Nobody’s perfect?” Have you ever used that saying? How often do you use it? It’s probably one of the most popular things we say and/or think, because it’s true. But what does it mean to not be perfect? It means that we make mistakes. We fail at the tasks … Read more

Productive Conflict: Bring in a Neutral Perspective

We don’t know what we don’t know. That sounds obvious, right? But when tensions are high and conflict ensues, our view gets more narrow, and we don’t realize that we don’t know what we don’t know. People who seek counsel tend to consult with trusted advisors to help evaluate risks and possible outcomes. We’ll start with a real-life … Read more

Leaders Set Personal Development Goals

Personal development goals at work are essential for leaders in order to grow and develop in your career. This may include learning new skills, familiarizing yourself with company practices, policies, and technology, or getting feedback from others. Whatever personal development goals you choose, they must— 1. Be achievable 2. Be measurable Here are two formats … Read more

More Thoughts on Leaders Managing Up

I heard Suzanne Lemen, the principal of Dynamic Corporate Solutions Incorporated, speak at the HR Florida conference in August 2018, and she had some good thoughts on managing up. I’ll present them in bullet points, but they seem to fit two major themes: 1) Ask questions of your manager 2) Have a deliberate strategy for … Read more

An Idea for Leaders to Talk Feedback

Here’s an idea for a team-building activity, with an added bonus— It can start the conversation about how important and welcome performance feedback is. First, ahead of time, ask each participant to come prepared with examples of two bits of feedback they’ve received in their career: One item that seemed harsh at the time, but … Read more