Engagement matters. Gallup quantified this issue by studying employee engagement for 40-plus years. Some of their recent findings include: 34% of employees report active engagement in their jobs. 50% of employees report a lack of engagement in their jobs. 16% of employees report active disengagement. In world-class organizations, the ratio of engaged employees to actively … Read more
I used to espouse this as a general rule: Successful leaders avoid saying “I,” “me,” and “myself” when offering thoughts and assigning tasks. Using team-oriented “we” language keeps the focus on others instead of the leader. However… I’ve revised my general rule over time (see below) even though the original still has merit. Leaders have … Read more
“Humility is the cornerstone of leadership.” –John G. Miller The word “leadership” brings to mind several adjectives: action-oriented, outgoing, visionary, confident, competent, problem-solving, and responsible. However, I would argue the most important quality in a leader is humility. But what is humility and what does it look like? Firstly, let’s start with what humility is … Read more
I got really annoyed at a hotel front desk clerk once. It was my first time at the hotel, too. One of the hotel staff originally said we (my extended family and I) would have adjoining rooms, but when we arrived, we found we weren’t in adjoining rooms. So, I explained the situation to the … Read more
My friend and guest blogger Matt Pries shared this anonymous quote: “You will get tired of your message long before people fully understand it. And it is absolutely okay to not change the message and to be relentless, boring, and redundant to help people catch up to what you’re trying to get done.” This is … Read more
When I was a teacher, I learned certain responses annoyed students when they asked clarifying questions: “If you were paying attention, you’d know.” “As I said twelve minutes ago…” “I just told you that.” “It’s in the syllabus. Did you read it?” No one likes to be talked down to. The best teachers answer the … Read more
“He would give someone the shirt off his back before they knew they needed it.“ These words came to mind as we celebrated the life of my wife’s grandfather a couple weeks ago. Do you know the feeling you get when you need help but you’re not sure what it could be? Then, suddenly, someone is … Read more
The Tokyo Olympics is in full swing, and I am loving every second of it. Of course, the big news of this year’s games has been U.S. gymnast Simone Biles. Most people expected her to make history in Tokyo by standing on top of the podium six times, sporting all six women’s artistic gymnastics gold … Read more
In the latest book by Jim Kouzes and Barry Posner, Everyday People, Extraordinary Leadership, they share research showing who people identify as their most influential leader. Options included political leaders, historical figures, business leaders, and celebrities. However, the majority of people did not select famous individuals as their most influential leader; instead, they chose from … Read more
One of my first experiences with Alan happened in October of 2018, when I enrolled in the Madison County Leadership Institute. During the class, Alan taped a large piece of paper on the wall and asked everyone to write down words to describe a good leader. The list included the following words: People person Extraverted … Read more