The marketing value of client or customer testimonials is clear, but let’s talk about other reasons to gather and share them: They help you spread your passion. They help you keep the members of your team fired up. They keep you and your team ever-mindful of their purpose. I had a great vet once who worked … Read more
While flying last week, the man sitting to my left kept accidentally jabbing me with his elbow – repeatedly. I’m empathetic; he was in the middle seat. Still, there are “rules,” and he was often in my space. With his elbow, with his newspaper, and with his leg and feet. He was a textbook example … Read more
Some think a weekly one-on-one is just for the corporate environment, between full-time, salaried workers and their supervisors. There’s a lot out there on that – including this great guide from Manager Tools. One-on-ones truly work in a variety of environments, though. I’ve had a client in a medical clinic who added monthly one-on-ones with … Read more