In an earlier post, we discussed the value of testimonials. What if you don’t have testimonials? Write your own! Think back on some of your greatest successes – the things that motivate you and your team to keep coming back. If your client or customer didn’t provide a testimonial, you can create your own. You … Read more
In their research on Characteristics of Admired Leaders, Kouzes and Posner found this: Far and away, the most desired characteristics of leaders are (in this order): HonestForward-lookingInspiringCompetent It’s fascinating that both “inspiring” AND “competent” are on the list together, as it feels frequent that a leader demonstrates one characteristic, but not the other. What really … Read more
While flying last week, the man sitting to my left kept accidentally jabbing me with his elbow – repeatedly. I’m empathetic; he was in the middle seat. Still, there are “rules,” and he was often in my space. With his elbow, with his newspaper, and with his leg and feet. He was a textbook example … Read more