Is this a typical small-business hiring process? (…is it limited to “small” businesses?) -You’re too busy. You need someone to do some things, so you advertise and hire someone who seems good. -You hire that person, and get that person up to speed on the tasks right away so he/she can start making your life easier as quickly as … Read more
This week’s nugget helps us find the right fit for people on our teams, and comes from the book Traction by Gino Wickman. A written version can be found in this post.
Leaders are always fairly busy. That’s okay – if we really truly finished our entire to-do list by the end of the day, we probably aren’t stretching enough. In previous posts, we’ve explored some time/task management ideas for busy leaders in normally busy times, and in overly busy times. In a personal post that I … Read more
…and it was perfectly appropriate. Disney cast members are highly trained in many ways. You likely know of their magical customer service and commitment to staying in character, and making sure the parks run smoothly, but the order in which those commitments play out is not at all random. Disney gives all staff (cast) a … Read more
Jayson and Alan discuss how the phrase “…how we do things around here…” can be used to instill a culture. Related post: How we do things around here.
Tabby and Alan talk about the value of asking for help and counsel – something effective leaders do all the time, but newer or insecure leaders resist. Related Post: Pick up the phone
Why we NEVER “arrive” – no groove lasts forever. This time, Sarah does most of the talking. This video will help you deal with the frustration of changing circumstances.
Tabby and Alan outline the value of timely, specific feedback; in just a couple minutes, you’ll have greater insight on improving engagement on your team. Previous posts on this topic: Feedback is about the future Feedback is specific Other posts on feedback.
Feeling overwhelmed by your to-do list? Here’s an easy way to organize it quickly and get to work! Previous posts on this topic: The A,B,C method. Another idea for when you are very overwhelmed.
Jill was a jerk of a boss. Her people didn’t like her, mostly because she was bossy, passive-aggressive, and a bad communicator. This all added up to a low-trust, high-tension situation. Jill got good advice: Be nice. Build relationships. Build trust. Avoid bossiness. It worked. For awhile. Until the work started to fall behind. People … Read more