Patrick Lencioni’s Five Dysfunctions of a Team has been an important and influential book for many people working in all kinds of organizations. The ability to function together as part of a team is the single most untapped resource for businesses and can lead to measurably greater results when dysfunctions are addressed. The Five Behaviors™ model includes … Read more
Agile emotional intelligence (EQ) is the ability to read the emotional and interpersonal needs of a situation and respond accordingly. Workplaces are full of complex interactions, and there’s no one-size-fits-all way to respond to them. Instead of stretching ourselves, we often get stuck in our own patterns of behavior because it’s what comes naturally and … Read more
In today’s fast-paced work environment, the ability to lead and communicate effectively through changes large and small is essential. This program equips leaders with tools to understand and respond to team members’ emotional journeys through change, based on the Kubler-Ross Change Curve. Participants will learn to overcome common communication obstacles, including staying “others-oriented,” adapting to … Read more