Let’s make this easy. If your religious or political convictions are strong, AND you believe that you are called to use your leadership position to do everything in your power to bring your team members around to your point of view, this post is not for you. Go watch the small but lovely film “The … Read more
Leaders develop their people — it’s important to help them grow, to make yourself more effective by delegating, and to see who could advance to leadership themselves. A first step to determine readiness is to simply ask for more. This could be either faster delivery, more complete work, or greater pro-activity. Here are four approaches, each … Read more
You may recognize this post as a “rerun” of years’ past, but it bears an important reminder that can be easily looked over. We’re edging closer and closer to the Winter Solstice, the shortest and darkest day of the year. As a stark contrast to the holiday season, it can exacerbate hidden internal sadness in … Read more
A very common transgression that starts small, then grows when not addressed, is lateness. Whether it’s late delivering on a deadline, or late to meetings, it needs to be addressed early and directly. How? Let’s start by addressing meeting lateness. Below are four approaches; feel free to adapt however is most comfortable for you. Note … Read more
Last week, we reviewed six questions to effectively follow-up a DiSC training session with your team. Here is another approach to following up on DiSC with your team. The You and Other Styles section provides insight into how each individual responds to the different DiSC styles. The Build Better Relationship section discusses strategies for how … Read more
As a leader, you’ve probably figured out that your people appreciate at least some advice, tips, and suggestions on how to improve their work to come from external, credible sources. [That means not you.] And, that’s not to say you’re a bad leader, or your team doesn’t trust you. (But just in case, check their … Read more
When I was a teacher, I didn’t get a lot of handwritten notes from my principals and superintendents. So when I did, it was pretty exciting! To think that my boss would make the time to write words of appreciation or encouragement when a pop-by or email might have sufficed, really made a major impression … Read more
I like low-cost and efficient ways to make improvements. If you could make progress without spending much time or money, wouldn’t you try? Here’s one simple, but effective technique: Smile more. It’s the most powerful facial expression or gesture, and causes these two things to happen: 1) We have less stress. 2) Those around us … Read more
If people are mostly doing what they’re supposed to be doing, but only hear criticism, they will have the mistaken belief that they are doing a poor job. In an environment like this, morale, performance, and relationships suffer. If people need critical feedback or performance coaching sometimes, but only hear positive feedback, they will have … Read more
I was visiting my best friend Matt, and his young sons Alex and Owen were outside playing. Owen came in and shut the glass door, leaving Alex accidentally locked outside. When Alex looked through the glass, amused but pleading, I channeled “Nelson” from The Simpsons, pointed at him and fake-laughed “HA – ha!” Owen looked … Read more