How DiSC changed my life…

A major shift in my teaching effectiveness occurred after I absorbed and applied “The Leadership Challenge” by Kouzes and Posner. I especially embraced their concepts of “inspiring a shared vision” and “encouraging the heart” as ways to increase my own effectiveness at rallying students to stay attentive and hard-working. Being enthusiastic and affirming as a way of doing things, which is the opposite of what I had done before, was like changing the world from black and white to being in color. This shift marked a measurable difference in my engagement of students.

And yet, every once in a while, I would be frustrated

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Positive leadership isn’t the same thing as “soft” leadership

Sometime, when people are urged to take a positive approach to leadership, there is some push-back. Some people seem to equate “positivity” with being super-nice, but being kind is much deeper than a spewing of empty compliments like “good job” or “nice work” or “super!”

You can’t be too kind. But, you can be too soft. That is the difference, and I’ll admit that I have had trouble sometimes helping folks understand the difference. I just read Good to Great and have taken quite a liking to Jim Collins’s phrase “rigorous, not ruthless.” This is the message for leaders who would like to be positive. In fact, participants in Group Dynamic workshops are often trained in the art of “behavior –> outcome” statements. (Covered in an earlier post). This focus on behavior, and the high standards of the organization, can be done in a way that is positive, not negative. In a way that is rigorous, not ruthless.

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Effective Leaders Focus on Follower Engagement

The posts on this blog have been primarily about effective behaviors of good leadership. But leaders do not exist in a vacuum, and it’s important to remember that much of the work in a high-achieving organization is accomplished by the “followers.” The readings on this site focus on things leaders do to keep those followers engaged and motivated. Let’s take a moment to look at the big picture of follower engagement. I know that sounds like a buzzword, but you can call it whatever you like; keeping people happy, firing people up, making people feel loved, keeping them on your side, maintaining loyalty, whatever.

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Breath Support to the End of the Phrase is a Key Deliverable

or

How is being an effective band director like running a good business?

or

What if the best practices in band program administration collide with the best practices in managing and developing employees?

It is striking how the franchise prototype model outlined in “The E-Myth” coincides with an effective, student-leader-empowered, music program:

  • Must provide consistent value to customers (students), employees (staff and student leaders), suppliers (parents), and lenders (school district curriculum and administration).
  • Results must be attainable by people with the skill level they already have.
  • Must stand out as a place of impeccable order and structure.
  • All work must be defined in operations manuals. (Clear standards of “how we do things around here”)
  • Events must unfold in a predictable, orderly, way.
  • Must utilize a uniform color, dress, and facilities code.

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Leadership Problem: Grace vs. Enabling

Cut people some slack.  Really, you never know what kind of a day they’re having, how bad their insomnia is, whether they’ve suffered a major loss, or whatever other darkness they carry.

Paul had an iPod in class, and earbuds in his ears.  This is a no-no, and standard procedure is to temporarily confiscate it for the day.  I reached out my hand, and he gave me a steely glare and said “It’s mine.  I’m NOT handing it to you.”

Uh-oh.

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Attitude is not Everything. Listen to Batman and Focus on Behavior.

I love this quote from Batman Begins:

“Bruce, deep down you may still be that same great kid you used to be. But it’s not who you are underneath… it’s what you do that defines you.”

As a leader, parent, and trainer, I confess that I cringe when I hear someone try to pump people up with an “attitude is everything” approach.

While it’s helpful to our own motivation to have a great attitude, it is unwise to focus on the “attitudes” of others, especially as a “cure-all”.

Why?  Here are some thoughts:

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