Be bold. Strike out on your own. Chart your course. Do it first. Come out of your shell. Stake your claim. These sound natural in our culture, and you might see versions of them on posters in offices and locker rooms. They are meant to inspire and encourage hard work. But what about phrases like … Read more
“Most feedback is correct and delivered poorly.” A deep-thinking and well-read client, Ryan, said this during a session and it really hit me. It’s simple and important. Most feedback is— Have you ever disregarded feedback because it was delivered poorly? Can you filter out the delivery and accept the correctness? Poor delivery example: “Danah, I … Read more
Feelings play a role in every decision we make. We humans love to think of ourselves as fully logical and rational at our best, but we are wired to have emotions. And I’m glad we are. But, it’s also true that I don’t always make my best decisions when I’m emotionally charged. I can put … Read more
I used to have a slide in my leadership presentations which read: The clear path to greatness: I even wrote a blog post about this a while back. The premise is straightforward and mostly true for many people: So few people are consistently reliable without outside accountability that you can really set yourself apart simply … Read more
Earlier this year we conducted back-to-back DiSC sessions over five days for a single organization. While it was exhausting thanks to Zoom fatigue, it was also rewarding to see the proverbial light bulbs turning on above everyone’s head. In a breakout room, one participant even commented, “This is the missing piece I’ve been searching for!” I have never … Read more
Because I’m a big proponent of The Ideal Team Player, with humility chief among its virtues, I worry people might think the concept of projecting confidence flies in the face of being humble. The opposite is true, however. Humility and confidence go hand-in-hand. One way to immediately see the connection is to tie humility to … Read more
We talk a lot about creating environments where innovation and creative problem-solving can happen. This involves risk. We’re supposed to never punish mistakes; instead, we are to learn from them. However, this can be idealistic. There are times when the stakes are high enough that failure can cause serious problems, not just learning opportunities. People … Read more
I once thought I was reassuring my employer’s one tech person when I told her, “I’m pretty savvy, so I installed my own printer driver updates. You can skip my computer.” To my surprise, she responded, “Okay this time, but please don’t let anybody know. Knowledge is power, and I need to make sure my … Read more
One eye-opening—and painful!—part of Multipliers detailed the fine line between the Liberator and the Tyrant. Early in my career, I fancied myself a Liberator. But I was quite wrong. Well-meaning leaders can become Tyrants by creating a tense environment, which is just one step away from an intense environment. When I was a young teacher, … Read more
“What can you control?” is a coaching question so basic, I sometimes move past it too hastily. The pandemic has reminded us of its importance. Since March, I have been engaging in as many informal conversations as I can with clients and others to simply ask, “How is it going?” The answer to this question … Read more