What drives you nuts? An idea for coping…

A coping strategy when things “drive you crazy” at work or home: Take a moment to consider the potential positive side.  About 20 years ago, in a college class about marriage, the professor pointed out this fact: The things that we adore about our future spouses will eventually, at times, drive us nuts. “He’s so … Read more

A simple way to “stick” to a new plan…

How are the New Year’s resolutions coming? How about any commitment to self-improvement? A helpful idea that’s quite simple (it almost seems silly to write about it) is the “sticky-note” technique. I credit this technique for a number of ideas that have become habit for many people. How does it work? Pick one element of your … Read more

Leaders Smile

There are scientists and psychologists who report that the most powerful expression in the human repertoire is the smile. When there is work to be done, and we’re “all business,” we might forget the power of the smile.  Not just to transmit our happiness, but to disarm tension and settle nerves at tough times. We’ve … Read more

“…miscommunications” part two…

A few weeks ago, I shared an unusual incident involving an appliance installer, and the Facebook discussion after I shared it online. After the post, there was a bit more discussion, and I also finally offered my thoughts on the issue.  This week, I’ll share that “coda.” Some of asked how it turned out – … Read more

Silos in the real world…

This post will be a part of a local effort from author and change agent Danny Heggen that is worth your attention, but I share it here as an example of how misguided passion, particularly from leaders, can lead to potential division. It’s so fun and rewarding to be a part of Des Moines these days. … Read more

“I just hate miscommunications.”

Yesterday, while working in my home office, workers from a local store came to install a new appliance.  I overheard a shocking conversation that struck me as inappropriate.  I selected a typical excerpt, and posted it on my personal Facebook page to see what conversation would ensue.  I was not disappointed. This was an interesting … Read more

Things successful leaders avoid saying (part 4)

The phrase “I don’t care” is often used to give permission. It may be splitting hairs to talk about this phrase, but this blog has often been picky about the words that we use. Words are important. Three points, in order from least subtle to most subtle: Use great caution when frustrated.  I once witnessed … Read more