Leaders Model Empathy and Curiosity (Unconscious Bias Series Part 2)

Last week we explored areas in which we’ve experienced or witnessed bias. For a refresher, click here. I asked you to do some homework over the course of the week, considering moments where bias impacted your confidence, decision-making, opportunity, health, relationships, or willingness to take risks. It is important to reiterate here that everyone has … Read more

Leaders Know Unconscious Bias Is Not Political (Unconscious Bias Series Part 1)

Whenever the phrases “unconscious bias,” “implicit bias,” or “diversity and equity” come up, it seems people make immediate assumptions. They think the topic is about to be related to stuff in the news or marginalized populations. Then, they shut down. Smart leaders know bias exists in everyone. No one is truly objective. Additionally, not all … Read more

Leaders Know Your Time Has Worth

Recently a friend and colleague said, “I’ve finally gotten to the point in my life where I don’t give my time away to just anyone for just anything.” The person who said that is not a greedy person; he is generous, especially with his circle of family and friends. Recently, he returned to the work … Read more

Leaders Stay on Message

My friend and guest blogger Matt Pries shared this anonymous quote: “You will get tired of your message long before people fully understand it. And it is absolutely okay to not change the message and to be relentless, boring, and redundant to help people catch up to what you’re trying to get done.” This is … Read more

Leaders Say Something

“If you don’t have anything nice to say, don’t say anything at all.” If you are alive, someone has probably said this to you, and if you have kids or have worked with kids, it is probable that you have said this to one or more of them. As a parent of four kids, I … Read more

Leaders Don’t Badger People

When I was a teacher, I learned certain responses annoyed students when they asked clarifying questions: No one likes to be talked down to. The best teachers answer the clarifying question without additional comment. If we’re honest with ourselves, the additional comments are not for the student anyway; they’re for the speaker as an outlet … Read more

More Lessons Learned From Another Year On Zoom

About a year ago, I shared some best practices based on research and experience for long online, sessions. Now, a year later, we’ve discovered a few more best practices that don’t seem to be common practice yet. The video best practices. Keeping your video on is still a good idea. We need to see each … Read more

Leaders Review Their Values

Group Dynamic is about to do some restructuring. It will be important to share our plans with our clients, and I will likely write more about lessons learned at a later date. But right now, I want to reflect about values. I wrote a series about the origin story of our company values and how … Read more

Thoughts on the Traditional Exit Interview

Last week I shared information on Stay Interviews, and DeAnne offered additional thoughts. Today, let’s talk about the traditional exit interview. I still think they can be valuable, but you have to be thoughtful. Two big concepts to keep in mind:1) Exiting employees might like to cite salary as a reason for departure. Dig past … Read more

Leaders Consider “Stay” Interviews

At a recent HR conference, I heard former Disney Institute trainer Sherri Merbach share ideas on the value of replacing exit interviews with stay interviews. Merbach made the case that exit interviews are too late and employees aren’t honest during them. Therefore, exit interviews are close to a waste of time. While I disagree with … Read more