Effective Leaders Overcommunicate

  An email I received yesterday: I would be interested in your thoughts about too much communication. It has been happening that with all the communication outlets, Facebook, Twitter, text, email, that keeping track of getting the word out is becoming overkill. I have some members that say they only check Twitter or Facebook and … Read more

Do Leaders “Pick on the People They Really Like”?

When I was in 6th grade, my music teacher, Mr. Jones, played us some “Switched-On Bach” – Bach performed on synthesizer.

That was pretty cool back in 1980. If you’re over 40, I bet you know what I’m talking about. It actually got me really interested in “real” Bach music; I’m a fan to this day.

Mr. Jones was a real advocate, and fed me more to listen to, and encouraged my unusual (for a 6th-grade boy) passion for Baroque music.

Until one day…

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A thing that (wordy) leaders can say…

If you’re a leader, you’re likely an expert on something. If you’re an expert, people come to you for advice and opinion. And you might find yourself talking and talking and talking. Then, you realize that you’re talking too much, and listening too little.  You know better, but you’re stuck.  What can you do? Here’s … Read more

Leaders Set Rules for Communications

I’ve heard the word “wow” twice recently.

1) “Wow! Thanks for calling me back!” Someone called and left a voice mail; he wanted to meet for coffee to visit about the computing support services his company offered. I called him back an hour later, and I think he was surprised I called back at all.

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Resist the temptation…

In an earlier post, “Instead of…” was presented as an alternative to saying “Don’t.” “Instead of” forces you to come up with an alternative action, which is usually good.

However, if time is critical, or it’s not all that consequential, or you can’t come up with an alternative, try this:

“Resist the temptation to…”
It works best for quick thoughts that you might usually start with “Don’t”
“Don’t use the side door.”
“Don’t call her so soon.”
“Don’t staple every doggone thing.”
“Don’t leave the lights on in the storage room.”

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“…miscommunications” part two…

A few weeks ago, I shared an unusual incident involving an appliance installer, and the Facebook discussion after I shared it online.

After the post, there was a bit more discussion, and I also finally offered my thoughts on the issue.  This week, I’ll share that “coda.” Some of asked how it turned out – “whatever ended up happening to that guy?” I don’t know, and I’m not investigating it; it’s none of my business. Is it?

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