When we don’t like the way things are, we have three choices on how to deal: adapt, report, or accept. Sarah and Alan discuss.
Jayson and Alan discuss sarcasm, and the way it keeps people guessing. Effective leadership needs to be clear, and be respectful, and there are ways to have a sense of humor that don’t involve sarcasm. Related posts: Sarcasm has no place in leadership Sarcasm keeps you from standing out
Tabby and Alan give examples of the dangers of “but” and “should,” and also provide positive alternatives. Related post: The dangers of “should”
Sometimes we work with people who are hard to read, tough to please, or simply “high maintenance.” Tabby and Alan discuss a question that we can use when we’re at the end of our rope…
Sarah and Alan have a conversation about subtle, non-patronizing ways to engage people by telling them “why.” Related posts are available: Behavior-outcome statements at Disney
When we talk about keeping things “positive,” sometimes people misinterpret this as “soft” leadership that doesn’t allow for high standards and hard work. Wrong. Positive leadership can easily keep the standards high. Previous posts on this topic: Positive leadership is not soft. Positivity as an essential part of leadership. Thanks for watching — we’re … Read more
In a sense, self-centered behavior is normal. If people tend to act in self-interest, how do WE deal with that, and get THEM to think beyond themselves? Take a couple minutes to hear Matt and Alan address this. Previous posts on this topic: Four levels of maturity Four-way stops Dealing with your own tendencies
We talk about the ways to casually and effectively use “instead of” as a replacement for “don’t” in order to give folks a positive direction. Related post: Two words…
I’m not going to let my worst experience with someone define my relationship with them. Isn’t that great? Sometimes we have a bad experience with someone and think “whoa, now their true colors are finally coming out!” — and that puts us on guard in the future. Once bitten, twice shy (we think). But we … Read more
Everyone works through grief and the aftermath of trauma in their own way. Some of us have had success navigating stages of grief, and others have dealt with tragedy in their own, unclassifiable way.
It feels safe to say that everyone is