Servant leadership Archives | Page 10 of 12 | Alan Feirer

Three little words for busy leaders…

April 30, 2026December 7, 2011 by Alan Feirer

Sometimes people feel disconnected from us, because we come off as “too busy.” Good news – there are three words that can reverse this dysfunction. A piece of equipment went missing, and I wasn’t told about it. I found out accidentally a few weeks later, that this $75 piece of equipment had been lost or … Read more

Leadership lessons from Veterans…

April 30, 2026November 16, 2011 by Alan Feirer

As promised, this week’s blog is inspired by Veteran’s Day last week. These are two stories of veterans that I told at a local Memorial Day service this year. What’s the lesson? There may be more than one, but let’s lift humility out of this. No war hero brags; in fact, they share the credit … Read more

Effective Leaders Solve Intramural Feuds

April 30, 2026November 9, 2011 by Alan Feirer

When I was young teacher, I often found myself in the middle of student disputes. My response was always something along the lines of, “You need to learn how to solve your own problems.” I was thinking I was doing them a service by empowering them grow up and solve problems on their own. In … Read more

Most Discussed – Top Five + One

April 28, 2026August 17, 2011 by Alan Feirer

These are the posts that have gotten the most comments over the last year. Please comment yourself to keep the discussion going! Effective Leaders Stand Out (part two) Why “Tabatha” smokes “Boss”… What three things make the biggest difference? (part one) Effective Leaders Stand Out (part one) Things successful leaders avoid saying (Part 1) The … Read more

My personal favorites – Top Five + One

April 28, 2026June 29, 2011 by Alan Feirer

Here we are at Avonlea Village (for you Anne of Green Gables fans) on our last trip to Canada in 2009. As I wrote this, I was preparing for family vacation to Manitoba. Yes, that’s right, Manitoba. That’s where we were when this was going to get published on June 29. Unfortunately, I goofed up … Read more

For New Leaders – Top Five + One

April 28, 2026June 22, 2011 by Alan Feirer

Are you new to a leadership position, and you’ve found this blog? Here are the top five posts with relevance to new leaders. By the way, please share this with any new leaders in your life! Positive leadership isn’t the same thing as “soft” leadership What three things make the biggest difference? (part one) What … Read more

Two Leadership Checklists

April 24, 2026June 1, 2011 by Alan Feirer

Some of us enjoy the tidy list. Nice to have as a touchstone, though if we’re serious, we’ll dig deeper. Regardless, here are two for your consideration. The first is seminal for me — the summarization of the far-reaching work of Kouzes and Posner. The second is the one that summarizes the Group Dynamic leadership curriculum. … Read more

What Three Things Make the Biggest Difference? (Part Two)

August 3, 2022April 27, 2011 by Alan Feirer

Last week we explored the first concept of “The Big Three.”

This week, we’ll outline the second one.

This one is quite simple – It’s merely a suggested two-word definition of leadership.

What Three Things Make the Biggest Difference? (Part One)

April 28, 2026April 19, 2011 by Alan Feirer

It is good to be efficient, yes. It is also good to be comprehensive. Sometimes, however, those two things don’t work well together. Since starting this business, most of my work helping groups has been through 4-8 hour workshops. There is a demand for leadership training that can be delivered in much shorter periods of … Read more

What’s the Magic trick used to control Disney guests?

April 6, 2011 by Alan Feirer

Something that strikes most visitors to Walt Disney World is how “nice” of a place it is. It’s very clean. The employees are called “cast members” because they’re playing a role and they have a reputation for great service and friendliness. Everyone knows that.

But there’s another unique element present at Disney World that is seemingly beyond