Last week we explored the first concept of “The Big Three.”
This week, we’ll outline the second one.
This one is quite simple – It’s merely a suggested two-word definition of leadership.
Servant leadership
What Three Things Make the Biggest Difference? (Part One)
It is good to be efficient, yes. It is also good to be comprehensive. Sometimes, however, those two things don’t work well together. Since starting this business, most of my work helping groups has been through 4-8 hour workshops. There is a demand for leadership training that can be delivered in much shorter periods of … Read more
What’s the Magic trick used to control Disney guests?
Something that strikes most visitors to Walt Disney World is how “nice” of a place it is. It’s very clean. The employees are called “cast members” because they’re playing a role and they have a reputation for great service and friendliness. Everyone knows that. But there’s another unique element present at Disney World that is … Read more
Effective Leaders Stand Out (part two)
Last week, we covered the first four of nine simple things that an aspiring leader can do in order to stand out. Here are five more – I’m anxious for your opinions! 1) Whenever possible, communicate by phone or in person. Is the person you need to visit with in the same building? Walk up … Read more
Effective Leaders Stand Out (part one)
In preparation for a breakout session at an upcoming conference, I developed a list of ten things a leader can do to stand out and get noticed. Not in a “look at me!” kind of way, but in a way that will help the leader connect more to others, and to enable others to connect as well.
While all ten pointers are applicable to all potential leaders, there are four that newer, more fast-paced leaders, might relate to more than the experienced. So, those four this week, the rest next week. Here we go:
Effective Feedback is About the Future
The title is lifted verbatim from the tenets of Manager Tools, and the brilliant minds of Mark Horstman and Michael Auzenne. I encourage you to go to the source if you want to go deeper.
But the short version is this:
Any feedback on any behavior is most helpful to the individual and the organization if it is
Self-Improvment – great article from HBR
In time for your New Year’s Resolutions, this article is a great and practical read for anyone who realizes that a commitment to self-improvement is essential: Are You a Good Boss-or a Great One? – Harvard Business Review. Happy New Year!
Things successful leaders avoid saying (Part 2)
If, as research has shown, people are motivated by autonomy, then there is a class of words we ought to avoid, as they can crush autonomy. These may include “ought,” or “must,” but let’s focus on the one that seems to pass judgement:
“SHOULD”
An addendum to the post on Positivity (Rigorous, not Ruthless)..
Came across this — another take on that same topic: Kindness At The Office – Forbes.com.
Motivate your folks…
I am super busy this week, and confess to taking the easy way out on a weekly blog. This is a quick read, with big pictures! 14 Management Dos And Donts To Motivate Employees. Tomorrow morning, I get to have breakfast with Dan Pink, and I couldn’t be more excited! I will report in this … Read more