I’ve brought up this topic before, but the importance of being clear in your communication can not be over-emphasized. There’s a subtle vocal tick careful leaders avoid using–“honestly.” Often we use this word to get the listeners attention and emphasize our message. As a communicator, you lose agency when you begin conversations with phrases that … Read more
We’ve all been there—a training session, a professional development day, or leadership workshop we enjoyed but never applied the concepts. Maybe it was good information, delivered decently, with acceptable materials. Yet something kept us from applying it. Perhaps we blame it on the session itself for not having enough takeaways. Or maybe it was great … Read more
Roughly 80% of our decisions are based on our emotional state and 20% are based on logic. There are three reasons for leaders to know what drives decision-making: To ensure our decisions aren’t overly influenced by emotion. Also, to extend empathy when the people we lead make emotionally-charged statements or decisions. To educate their team … Read more
One of my first experiences with Alan happened in October of 2018, when I enrolled in the Madison County Leadership Institute. During the class, Alan taped a large piece of paper on the wall and asked everyone to write down words to describe a good leader. The list included the following words: People person Extraverted … Read more
Following a recent training session, a manager expressed their frustration about not getting buy-in from a team member. “Almost everyone on my team puts this into practice, except for a few. What am I supposed to do when someone doesn’t buy in—especially when I know how well it works?” We dug into the problem and … Read more
My daughter Mara makes astute observations. During a conversation about the importance of self-care, she said, “Even when you do something in your time off, it’s focused on reaching goals. “Do you ever just do something to do it?” I proceeded to give her examples of how I practice self-care. Reading Crossword puzzles Exercise Learning foreign languages Cooking … Read more
I love systems. My bookshelf contains several books which show the importance of processes such as The E-Myth Revisited, Traction, and Good to Great. More recent reads, Atomic Habits, Yes to the Mess, and Inner Game of Work also stress the significance of systems. These books illustrate how the combination of clear systems and the ability to operate within the process leads … Read more
Leaving a good job isn’t easy. You’ve built relationships, learned valuable lessons about yourself and others, and developed new skills. Your job becomes part of your life story, whether you were there for one year or for ten years. Therefore, when it’s time, leave your job with respect, dignity, and gratitude. As I reflect on … Read more
I’ve been reading Atomic Habits by James Clear, and I love it. Clear emphasizes our accidental efforts to sabotage our goals by focusing too much on them. We keep trying to make goals better. For example, if our goal is to make more sales, our first inclination is to create a SMART goal. Simply making … Read more
I get into trouble sometimes. As a presenter, I see this comment once in a while on evaluations: “He didn’t follow the handout.” My response to patterns of critical comments on evaluations is to generally take them to heart and adapt my practice so it has more impact. But not this one. Toward the beginning … Read more