A Quick Year-End Idea for Leaders and Teams

Sometimes we know we should invest a lot of time in year-end evaluation, but we’re overwhelmed or tired. Here’s an idea to make it both easy and productive: Top Three/Bottom Three Gather your team, or just your calendars, and pick one of these areas: Initiatives Events Projects Customers Clients Weeks Months Pick your top three, … Read more

Leaders Listen to their Team Members

Originally, this blog was going to be about goal-setting. I spent some real time on it. Then, when Ashleigh went to proofread, revise, and schedule it, her reaction was to send me this email: This post is very, very similar to “Leaders Write Effective Goals and Help Others” posted last July, except there you suggested a different starting … Read more

Leaders Focus on Success, not Satisfaction.

Early in my career, I had a conversation with a colleague in which I proudly stated: “I will get so much repeat business, and positive word of mouth, because of my total commitment to customer satisfaction.” This sounded like a normal, yet worthy goal, right? My colleague snorted, and said “That’s not so special, Alan. … Read more

Leaders Decide: Stop, Start, or Continue?

Leaders can get caught up in visionary strategic planning and lots of new initiatives. The result can be lots of overwhelming action plans or distractions from continuing “what works.” Sometimes, instead of an all-out SWOT, a simple “Start, Stop, Continue” is all you need to do. Do this: put up 3 pieces of chart paper, … Read more

Leaders Attend to Action Plans

Have you ever been part of a strategic planning initiative that resulted in a long document, with a 3-year timeline, and several action plans? Many times, these action plans and initiatives involve projects that go above and beyond the day-to-day work of an organization. And, particularly if it’s a volunteer-driven group, it’s common that as much … Read more

Leaders Know – There is Value in Rubrics

We all need a starting point for discussions about vision, direction, prioritization, and hiring. That’s precisely why leaders love rubrics. Simple rubrics are easy to implement, and help make things clear. Consider using a scale of 1 to 3, or 1 to 5, to keep it simple. Example 1 You’re considering candidates for a position, and they’re … Read more

Leaders Write Effective Goals and Help Others

You don’t have to look too far to find information on how to write SMART goals. But sometimes, that 5-step rubric can intimidate, or push us in the wrong direction. Another great way to write effective goals is to ensure that just two important elements are included: 1) Specific actions. 2) Timelines and/or deadlines. For … Read more

The Group Dynamic SWOT Methodology

One thing I do to help leaders is teach them how to facilitate a SWOT activity. SWOT stands for: Strengths, Weaknesses, Opportunities, and Threats. I’m going to assume that you already know the concepts behind SWOT (if not, we’ll make this clear during your workshop or session). I received a request to post about the … Read more

Leaders Set Priorities and Deadlines – Even for Others

Deadlines are kind. They give people a way to prioritize their time and efforts. Priorities are also kind. Not setting them becomes fertile ground for frustration. Without priorities, people are led to think one of two things: 1- All of my tasks are equally important. 2- None of my tasks are important. The result? The … Read more