Leaders Make Clumsy Attempts to do the Right Thing

Clumsy attempts at self improvement are better than smooth successes at nailing the status quo. A good, and immediate, example is feedback. We know (really, proven scientifically and anecdotally time and time again) that this is how to engage employees: Provide frequent, specific, behavior-based feedback that is more often positive than negative. I’ve never met … Read more

On owning your leadership style…

Let’s make the assumption that, as a leader, you’ve taken a number of human behavior assessments (like the Leadership Practices Inventory, Everything DiSC®, Strengths Finders or Myers-Briggs), and therefore you have some sort of description (or two or five descriptions) as to what kind of leader you are. What happens to those analyses after you … Read more

Everyone’s in Marketing?

We are all ambassadors of every organization that we are a part of. Whether it’s our family, our workplace, our house of worship, our service club, our band, our athletic team, or our city/state/country, we are always “representing.” There’s a place in my town that serves food. Lots of people eat there. I don’t. Here’s … Read more

Nervous about speaking in front of others?

When presenting, stand still. Too much walking around makes your audience nervous and projects fear and nervousness. Also, when you stand still, it’s easier to make eye contact. If you’re talking longer than five minutes, it makes sense to deliberately move to a different place. Then stand there, feet shoulder width apart, looking at your audience.