In April of 2011, I was caught off-guard by a silly combination of factors:
- I finally
relationships
What if someone doesn’t accept an apology?
A couple weeks ago, I shared the Quantum Apology Formula.
Two days ago, someone asked “Yeah, but what if
Leaders say sorry, and mean it: The Quantum Apology Model
Dear friend, fellow educator, and previous guest blogger Matt Pries likes to share the following model, with is derived from the Quantum Learning school of thought:
The coolest thing I’ve heard lately… (and why leaders should hear it, too)
I’m not going to let my worst experience with someone define my relationship with them. Isn’t that great? Sometimes we have a bad experience with someone and think “whoa, now their true colors are finally coming out!” — and that puts us on guard in the future. Once bitten, twice shy (we think). But we … Read more