Three little words for busy leaders…

Sometimes people feel disconnected from us, because we come off as “too busy.”

Good news – there are three words that can reverse this dysfunction.

A piece of equipment went missing, and I wasn’t told about it.  I found out accidentally a few weeks later, that this $75 piece of equipment had been lost or stolen. I knew Nicole must have known about it, so I asked her why she didn’t let me know.

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Effective leaders mirror in e-mails

I once had two coworkers, Mark and Sally. In DiSC-speak, Sally was a high I, and used many many many exclamation marks in her e-mails. I am not exaggerating when I say that one of Sally’s e-mails could consist of three sentences and 13 exclamation marks. Mark, on the other hand,

was a high D. He never ever used exclamation marks. In fact, his e-mails were so short and to the point that sensitive people always worried that he might be mad about something. In reality, his e-mails were efficient, pared down, and completely eliminated small talk. So, as an outsider, I became aware that Sally was always paranoid that Mark was mad at her or didn’t like or appreciate her, and that Mark was totally annoyed by Sally’s e-mails; he didn’t have time for all the “how are you doing?” Or “that would be totally awesome!!!!!!!!” stuff.

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Effective Leaders Stay Organized (part one)

If we are effective, we are probably quite busy.

Many of us have tried different ways to stay organized, including electronic gadgets, pen and paper planners, whiteboards, etc.

I’d like to share two ways that have worked for me. I’m sharing them here, because others who have adopted them have found quite useful.

Both of them go the pen and paper route, so if you’re looking for ways to incorporate Outlook or Evernote or iCal or GoogleSomething, then check out another blog, like the awesome lifehacker.com.

Each of my two methods has a time and place.

The first is for when life is normal, and the second is for when it’s overwhelming.

When things are at their normal level of hectic, I use a technique based on the Franklin Covey system:

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