Effectiveness trumps Efficiency

Sometimes when I bowl, I make it my goal to bowl fast and loud.  I accelerate my approach, and fling the ball as fast as I can.  The result?  It’s really loud when the ball hits the pins (if it hits the pins) and my game ends more quickly.  My score is also lower.  If the goal is to be fast and loud, I win!  If the goal is to win, I lose. I am efficient, but not effective.

In high school chemistry, my lab partner (Steve Uslabar, for you curious old cronies) and I had a motto: “Accuracy is not important; speed is of the essence.”  We were both fairly good at chem, and would rather get a B and goof off part of the period, even though we were capable of an A.  Efficient, not effective.

“Learn from your mistakes.”  Nonsense!  

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What Three Things Make the Biggest Difference? (Part One)

It is good to be efficient, yes. It is also good to be comprehensive.

Sometimes, however, those two things don’t work well together.

Since starting this business, most of my work helping groups has been through 4-8 hour workshops.

There is a demand for leadership training that can be delivered in much shorter periods of time, though.

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Effective Leaders Stand Out (part one)

In preparation for a breakout session at an upcoming conference, I developed a list of ten things a leader can do to stand out and get noticed.  Not in a “look at me!” kind of way, but in a way that will help the leader connect more to others, and to enable others to connect as well.

While all ten pointers are applicable to all potential leaders, there are four that newer, more fast-paced leaders, might relate to more than the experienced.  So, those four this week, the rest next week.  Here we go:

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Effective Feedback is About the Future

The title is lifted verbatim from the tenets of Manager Tools, and the brilliant minds of Mark Horstman and Michael Auzenne. I encourage you to go to the source if you want to go deeper.

But the short version is this:

Any feedback on any behavior is most helpful to the individual and the organization if it is

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Things successful leaders avoid saying (part 3)

Don’t say don’t.

Really.  Two reasons- one is pretty esoteric and provokes skepticism in me, but the second is nearly self-evident:

1) Some research shows that the use of words/phrases involving “not” or even “-n’t” (like don’t) are subconsciously turned into the positive by the listener, because negative talk is rejected.  So if a person is told “don’t be late!” they actually perceive “be late!”, increasing the likelihood of non-compliance.

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