In their research on Characteristics of Admired Leaders, Kouzes and Posner found this: Far and away, the most desired characteristics of leaders are (in this order): HonestForward-lookingInspiringCompetent It’s fascinating that both “inspiring” AND “competent” are on the list together, as it feels frequent that a leader demonstrates one characteristic, but not the other. What really … Read more
I used to be a band director. In my first of three jobs, things didn’t start out very well, but after about three years, I “figured it out,” developed a system, and things worked for that group of 26. Then, I moved to a new school, and tried the same system for a group of … Read more
Email can eat us alive. Here are some pointers to manage the inbox, based on my daily practice, rather than ideal “best” practices. I believe in “inbox zero.” Right now, my inbox is empty. My first step when I look at my inbox is to decide a destination for a message before acting on it. … Read more
Formal and informal networking opportunities abound. There are plenty of pointers on networking out there. And, we’ve blogged about DiSC in the past – you’d better review the basics if you’re unfamiliar. Let’s put those together; check out these quick ideas for your next opportunity. Pointers for your DiSC type: If you are a… D- … Read more
Deadlines are kind. They give people a way to prioritize their time and efforts. Priorities are also kind. Not setting them becomes fertile ground for frustration. Without priorities, people are led to think one of two things: 1- All of my tasks are equally important. 2- None of my tasks are important. The result? The … Read more
From yesterday, an email exchange that took a bit too long: Them: Dear Group Traveler, Thank you for booking your Group with Southwest Airlines. The attached Travel Agreement contains your itinerary, instructions on how to complete your Group reservation, and Group policies…. Me: If in the next week, I wanted to add 6 seats at … Read more
Tabby and Alan discuss the “3 magic words” that help make requests pleasant and keep people engaged.
Matt and Alan talk about the danger of dwelling on things.
While leaders need to develop people by delegating and coaching, they also need to demonstrate the commitment and work they expect from their team. Tabby and Alan talk about this balance. Related post: Modeling primer
Matt and Alan have an honest (though short!) chat about the ways insecurity can plague a leader, and ways to overcome it. Also, take comfort; everyone else is just as insecure at times. Related posts: Everyone is just as insecure as you are. Insecurity is unbecoming.