Leaders are committed to constant self-improvement. Why use the phrase “stretching and growing?” Because you can’t grow if you don’t stretch – And it is possible to stretch without growing. One of two things is always true: 1-I am a perfect master of all my desired skills and capabilities; I’m perfect.or2-I still have room to … Read more
It’s cliche to mock the “do as I say, not as I do” leadership failure. That’s because this failure is way too common. Leaders must consistently model the behavior they expect from others. If you expect your front-line folks to provide great customer service, then use the same standards of interaction when you talk to … Read more
If there’s one skill that leaders must master and habitually improve, it’s communication. If you read this blog, you’ll see that it’s a pretty popular area of concern. So many dysfunctions, productivity concerns, drama, misunderstandings, and performance failures can be traced directly to communication mis-steps. It’s tough to summarize this, but here’s an attempt: Communication … Read more
1996 I was despondent. Poor me. “My people” weren’t engaged. They didn’t get me; they weren’t loyal, they weren’t receptive, they were leaving me, and it wasn’t my fault. They just needed to give me more time, to get to know me… Except… My boss, Fred, said “They are fighting you.” My colleague, Jo, said … Read more
Something that occasionally presents itself in the world of leadership is that there is one person, also a leader, who doesn’t “get it.” Maybe it’s another teacher, a member of administration or your direct supervisor. They see what you are doing, they know that those you lead appreciate what you’re doing, but for one reason … Read more
Last week’s blog talked about the value of vision as a leader. With vision, you have a clear destination; a clear destination can aid in motivating your team. But with vision, comes goals. Goals serve as checkpoints on the way to your vision. But how do you know you have a goal worth pursuing? Enter: … Read more
Clumsy attempts at self improvement are better than smooth successes at nailing the status quo. A good, and immediate, example is feedback. We know (really, proven scientifically and anecdotally time and time again) that this is how to engage employees: Provide frequent, specific, behavior-based feedback that is more often positive than negative. I’ve never met … Read more
Last fall, I spent two blog posts discussing how effective leaders stay organized. At that time, I was referring to your actual to-do list, which typically won’t have the actual words “pay attention to John on Monday.” But maybe you should consider it. A colleague of mine was telling me about a car salesman who … Read more
When I was in 6th grade, my music teacher, Mr. Jones, played us some “Switched-On Bach” – Bach performed on synthesizer. That was pretty cool back in 1980. If you’re over 40, I bet you know what I’m talking about. It actually got me really interested in “real” Bach music; I’m a fan to this … Read more
Happy Anniversary to the most important book on leadership on my shelf. Not only is it compelling, research-based, comprehensive, elegant, immediately applicable, and timeless; it changed my life. Research ought to be relevant, right? So, when it was time to pick a topic for my master’s thesis, it was easy. I was a band teacher … Read more