We all know the value of modeling for team members. We also know it’s appropriate to delegate tasks in order to develop others. Here are some thoughts on the relationship between modeling and delegation: Delegated work makes people feel valued, included, and appreciated. When people are empowered at work, you can expect more productivity and … Read more
We are at our best when we feel in control of our fate. In other words, when we have a sense of autonomy, we are more likely to make better choices and take ownership of those choices. Additionally, we inspire confidence and trust when we take responsibility for our choices. Words matter. Generally, we use … Read more
I got really annoyed at a hotel front desk clerk once. It was my first time at the hotel, too. One of the hotel staff originally said we (my extended family and I) would have adjoining rooms, but when we arrived, we found we weren’t in adjoining rooms. So, I explained the situation to the … Read more
Regardless of your life roles, it is easy to get overwhelmed, overworked, and exhausted. We think thoughts like: “I have to finish this right now.” “I can’t let them down.” “People depend on me.” “I can’t fail.” “No one else can do this except me.” “So-and-so needs me.” We probably wouldn’t say it out loud, … Read more
There are three steps to understanding and addressing Unconscious Bias: Two weeks ago, we started an exercise on the first step, identifying bias. Last week, we focused on cultivating additional connection. Today we will dive into the final step. Step Three: Choose Courage Stick with me, because the language may be a touch out of … Read more
Recently a friend and colleague said, “I’ve finally gotten to the point in my life where I don’t give my time away to just anyone for just anything.” The person who said that is not a greedy person; he is generous, especially with his circle of family and friends. Recently, he returned to the work … Read more
My friend and guest blogger Matt Pries shared this anonymous quote: “You will get tired of your message long before people fully understand it. And it is absolutely okay to not change the message and to be relentless, boring, and redundant to help people catch up to what you’re trying to get done.” This is … Read more
When I was a teacher, I learned certain responses annoyed students when they asked clarifying questions: “If you were paying attention, you’d know.” “As I said twelve minutes ago…” “I just told you that.” “It’s in the syllabus. Did you read it?” No one likes to be talked down to. The best teachers answer the … Read more
“He would give someone the shirt off his back before they knew they needed it.“ These words came to mind as we celebrated the life of my wife’s grandfather a couple weeks ago. Do you know the feeling you get when you need help but you’re not sure what it could be? Then, suddenly, someone is … Read more
He was in his mid-50s. Unkempt hair. Tank top. Flip flops. Ripped jean shorts. No helmet. Riding a bike with a cigar in his mouth. I confess to making a quick judgment about how his cigar—before 8 a.m.—belied any effort on his part to be healthy by biking. And, I confess, I judged him quicker … Read more