Because I’m a big proponent of The Ideal Team Player, with humility chief among its virtues, I worry people might think the concept of projecting confidence flies in the face of being humble. The opposite is true, however. Humility and confidence go hand-in-hand. One way to immediately see the connection is to tie humility to … Read more
We talk a lot about creating environments where innovation and creative problem-solving can happen. This involves risk. We’re supposed to never punish mistakes; instead, we are to learn from them. However, this can be idealistic. There are times when the stakes are high enough that failure can cause serious problems, not just learning opportunities. People … Read more
I once thought I was reassuring my employer’s one tech person when I told her, “I’m pretty savvy, so I installed my own printer driver updates. You can skip my computer.” To my surprise, she responded, “Okay this time, but please don’t let anybody know. Knowledge is power, and I need to make sure my … Read more
One eye-opening—and painful!—part of Multipliers detailed the fine line between the Liberator and the Tyrant. Early in my career, I fancied myself a Liberator. But I was quite wrong. Well-meaning leaders can become Tyrants by creating a tense environment, which is just one step away from an intense environment. When I was a young teacher, … Read more
“What can you control?” is a coaching question so basic, I sometimes move past it too hastily. The pandemic has reminded us of its importance. Since March, I have been engaging in as many informal conversations as I can with clients and others to simply ask, “How is it going?” The answer to this question … Read more
I think I can speak for the majority of people when I say 2020 is not a year anyone wants to repeat. The toll this year has brought to individuals, families, businesses, communities, and countries has been heavy on several different fronts. The economic health, mental health, and physical health of the world have been … Read more
I’ve always loved the coaching flowchart from “Coaching for Improved Work Performance.” When someone you lead has a performance issue, this flowchart will help you pinpoint the problem. But if you want a question to get closer to the truth more quickly, here’s a deceptively simple one: Is this a willingness gap or a knowledge … Read more
I wrote about The Inner Game in last week’s post. Here’s one concept which bears further exploration. The “work triangle” has three components: Performance, Learning, and Enjoyment. Gallwey’s premise is that we achieve our best work when Performance, Enjoyment, and Learning are balanced. But most organizational cultures focus on Performance to a major degree. What … Read more
In the late 1980’s, studying music in under-grad, many of us were disciples of The Inner Game as espoused in the books The Inner Game of Music and/or its predecessor The Inner Game of Tennis. Two of my favorite concepts from those works still impact me today: The equation p=P-iProduct (or performance) = Potential minus … Read more
“Normal” is such a relative term which encompasses a broad spectrum. Since the start of this pandemic, the phrase “new normal” has been used everywhere for just about every situation. The idea is that the pre-pandemic world was “normal,” and the current pandemic situation is the “new normal.” But post-pandemic life will, of course, go … Read more