Recently I was asked to be a guest blogger for a business leader focused blog. (www.upatdawn.biz) I provided an older post from this blog that I’m pretty proud of, but Jeffrey Kirk over at Up At Dawn helped me understand that his audience was different from mine. Nonsense! My audience is also business leaders, right? … Read more
Last week we dipped into Five Dysfunctions of a Team; this week we dive. I take you through a high-level overview of the Five Dysfunctions, and tell a short story about their accidental impact. This is a touch longer than 90 seconds, but I’ve gotten feedback that folks are hungry for more on this topic, so … Read more
This week’s book is The Five Dysfunctions of a Team by Patrick Lencioni. My brief comments focus on this: Healthy teams have healthy conflict — not overly nice, and not overly aggressive. Where are you?
This week’s book is Called to Serve by Max DePree — my shared nugget involved board member accountability.
…and it was perfectly appropriate. Disney cast members are highly trained in many ways. You likely know of their magical customer service and commitment to staying in character, and making sure the parks run smoothly, but the order in which those commitments play out is not at all random. Disney gives all staff (cast) a … Read more
A: When the relationship is strong enough, AND, according to coach John Robinson: “Never criticize until the person is convinced of your unconditional confidence in their abilities.” When I think of the people in my life that I willingly take criticism and feedback from, without taking it personally (though my wife and friends may point … Read more
So, you’ve read your leader as an “I!” And, you want them to read this post! Of course you do!!! But – things go better when we work to adapt ourselves, rather than trying to force others to change! In fact, our adaptation can inspire others to change. (Have you read Leadership and Self-Deception yet?) [Are you getting tired of all the … Read more
So, you’ve read your leader as a “C.” And, you want them to read this post. Of course you do. But – things go better when we work to adapt ourselves, rather than trying to force others to change. In fact, our adaptation can inspire others to change. (Have you read Leadership and Self-Deception yet?) Consider this as a goal: Be easy … Read more
From yesterday, an email exchange that took a bit too long: Them: Dear Group Traveler, Thank you for booking your Group with Southwest Airlines. The attached Travel Agreement contains your itinerary, instructions on how to complete your Group reservation, and Group policies…. Me: If in the next week, I wanted to add 6 seats at … Read more
So, you’ve read your leader as an “S.” And, you want them to read this post. Of course you do. But – things go better when we work to adapt ourselves, rather than trying to force others to change. In fact, our adaptation can inspire others to change. (Have you read Leadership and Self-Deception yet?) Consider this as a goal: Be easy … Read more