Do you—or someone on your team—say “sorry” a lot? I’m not talking about apologies for infractions. Instead, I’m referring to the reflexive “sorry” uttered habitually when slightly late. Or smoothing the way after a potential minor offense. There is some research that supports the idea that frequent use of the word “sorry” can negatively impact … Read more
In my work with teams who make decisions together about tactics, strategy, and personnel, logical fallacies and cognitive biases show up, so I’m going to write a few posts about some of the most common. This is the fourth post in this series. You can find links to the first three posts at the bottom … Read more
What do you get when you plant tulip bulbs? Tulips. What do you get you plant marigold seeds? Marigolds. What do you get when you plant nothing? Nothing. Right?Wrong. You get weeds. Right now, the weeds are coming in, and they’re coming in strong. You can’t pull all the weeds one day, then sit back, … Read more
In my work with teams who make decisions together about tactics, strategy, and personnel, logical fallacies and cognitive biases show up, so I’m going to write a few posts about some of the most common. This is the third post in this series. You can find links to the first two posts at the bottom … Read more
I’m not the only one who has encountered this problem: We are told to keep online video sessions short.But…We need to cover a lot of material, and it can take several hours. Since mid-March, I’ve spent a lot of time studying and researching virtual class best practices. I’ve also been part of long Zoom classes … Read more
In my work with teams who make decisions together about tactics, strategy, and personnel, logical fallacies and cognitive biases show up, so I’m going to write a few posts about some of the most common. This is the second post in this series. You can find the first post here. Fallacy: The False Cause, aka … Read more
Implicit bias is real. But when I see it in action, I feel paralyzed. Because I know I can overstep, with good intentions. When this overstepping happens, it pushes down other voices, rather than lifting them. In this scenario, I’m taking the stage and positioning myself as the savior. I understand I have a propensity … Read more
We’re all still in pandemic mode, and uncertainty continues to be the dark cloud looming over us. Many are working from home, some for the first time. Companies who never had remote working options available for employees were suddenly forced to adapt. Others faced tough decisions to furlough employees. The list goes on and on … Read more
You may have noticed a lack of weekly emails letting you know about a new blog post. Don’t worry; we’re still doing blogs. However, in light of recent events, instead of our normal posts, we thought it would beneficial to go through our Psychology of Change series. This series walks through the Change Curve and … Read more
My mission: To make the world a better place, and choose a line of work that makes that happen. I do what I do for a living because when people have a better day at work, there is a positive ripple effect on the lives around them. And, when business is more productive, that’s good … Read more