Leadership problems

Leaders Recognize Denial and Frustration in Others

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The first reaction on the Kubler-Ross Change Curve is Denial. This piece is characterized by disbelief and evidence the change isn’t true. Comments from people in this phase can include: “There must be a mistake.” “That’s not possible.” “Are you sure you understood correctly, because that doesn’t seem right.” “No way. This can’t be happening.” Oftentimes, … Read more

Leaders Help Others Navigate Change

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We are creatures of habit, yet we experience change in every facet of our lives. Some of these changes are good, some aren’t, but regardless of where the changes fall on the spectrum, they all require a mental shift. In her ground-breaking book Death and Dying, Elisabeth Kubler-Ross discusses the stages of grief. She identified five non-linear … Read more

DiSC in Action – Email Manners and Mirroring…

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Some past posts have talked about some good email practices: Mirroring Etiquette Now, let’s put those concepts in line with DiSC as a tool for communicating. In the first post, there were two different styles trying to connect, and by tailoring the email to match that, the communication was more effective. Tip – when emailing … Read more

Effective Leaders Say it All…

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A true staff meeting story: Tyler turned to Tykeshia and said “I never know where I stand with you.” Tykeshia replied, “Don’t worry. When you screw something up, I’ll tell you. You’re doing just fine.” Tyler look back to Tykeshia and summoned his courage, and said “I’m sorry. That just doesn’t work for me. I need to … Read more

The Group Dynamic Primer. Chapter Zero: Rock-Bottom

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1996 I was despondent. Poor me. “My people” weren’t engaged.  They didn’t get me; they weren’t loyal, they weren’t receptive, they were leaving me, and it wasn’t my fault.  They just needed to give me more time, to get to know me… Except… My boss, Fred, said “They are fighting you.” My colleague, Jo, said … Read more

Effective Leaders Know When to Ignore the Tone

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“Samantha, please reinstate the afternoon tea and coffee cart for the residents, starting in November.” Samantha [delivered with sarcastic tone and an eye roll] replies, “Well, sure, why not. Last time we tried it, Beth in 4C took 10 tea bags. AND when I wasn’t looking, some of the staff drained the second pot of … Read more

For those who don’t get it…

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Something that occasionally presents itself in the world of leadership is that there is one person, also a leader, who doesn’t “get it.” Maybe it’s another teacher, a member of administration or your direct supervisor. They see what you are doing, they know that those you lead appreciate what you’re doing, but for one reason … Read more

The Olympics of Dedication

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The Olympics have a way of shining a new light on the meaning of dedication.

The opening ceremonies were comprised of one spectacular vignette after another, with thousands of performers, musicians and athletes knowing exactly where to go and what to do during every minute of their moment in the spotlight. That’s dedication.

Every commercial that runs during the Olympic Games tells the athlete’s tale of foregoing dessert, not watching TV, not skipping a single day’s workout in order to be the best. That’s dedication.

Then there was the Chinese farmer who spent the last two years traveling to London via rickshaw just to see the Olympic games. A little extreme, but yes – that’s dedication.

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Fear and Vision

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Fear paralyzes; sometimes we allow it to, calling it “caution”. It’s good to be cautious.  Not so good to be paralyzed. Either by over-analysis OR by fear. (Though, extreme analysis can combat fear; see Freakonomics for the statistics on child restraints…) A good nugget from Tim Ferriss’s Four-Hour Workweek is this (paraphrased): The thought of … Read more

Leaders Make Clumsy Attempts to do the Right Thing

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Clumsy attempts at self improvement are better than smooth successes at nailing the status quo. A good, and immediate, example is feedback. We know (really, proven scientifically and anecdotally time and time again) that this is how to engage employees: Provide frequent, specific, behavior-based feedback that is more often positive than negative. I’ve never met … Read more