Let’s start with an example: Aaron was annoyed with his boss, Craig. So annoyed, in fact, that Aaron went over Craig’s head and complained to Craig’s boss, Annette. “Craig’s always breezing in and out. Never listens. Doesn’t have that ‘open door’ policy he brags about. And really tunes me out when I tell him about … Read more
I have a tradition—the Tuesday before Thanksgiving my friend Matt Pries and I engage in the Annual Night of Gluttony. Click here to view a presentation I did on the tradition. We want to grow old staying young, and maintain our connection with each other in the midst of our busyness. This tradition helps. The … Read more
People who are driven tend to urge others to move quickly and can be annoyed when people lack a sense of urgency. The alternative is to remain “low-key” when it’s time to execute. On business teams, this is common when the leader/manager errs on the side of staying hands-off, saying things like, “I don’t like … Read more
People who are encouraging tend to inspire others to believe in the importance of their work. When aligning a team, an aloof or matter-of-fact approach can be the opposite of what you need. I was part of a student activities group in college led by a staff person named Ben. Ben would never begin conversations with … Read more
People who are expressive tend to be upbeat and communicate in an open and lively manner. In a previous life, I was a band director. If you’ve ever been involved in any fall school activity in a Midwestern high school, you know that “Senior Night” is a big night at the football game, especially for … Read more
People who speak out tend to be willing to volunteer bold ideas, even if it will put their credibility on the line. If we hold back and play it safe to preserve our credibility, we can make mistakes. I was part of a hiring committee for a non-profit leadership position once. One of the finalists, … Read more
People who are adventurous enjoy the excitement of taking risks and are comfortable with the unknown. Caution is good at times, but not in a visioning phase. Can you name any worthwhile endeavor that didn’t involve some risk? A local community group once had the opportunity to shoot for the moon on raising money and awareness … Read more
Last week, I shared some ideas from one of the speakers at the Des Moines Business Record’s “90 Ideas in 90 Minutes”. This week, I’ll do the same with Bob Riley, the CEO of Riley Resource Group, which is an interesting organization in its own right. Here are some of my favorites: Hire disruptors with … Read more
When I was a band teacher, we experienced a staff cut. In 10 years, the department went from 7 teachers serving about 500 students to 5 teachers serving 600. The superintended gave us that left-handed compliment that’s supposed to reassure us while also keeping us quiet: “If anyone could do this, you can. We believe … Read more
We’ve explored the idea of the Success Deception before; how our success can keep us from exploring growth opportunities. Well, there’s another danger related to that idea. It comes when we stop learning from those we serve. This happens when we fall into the trap of thinking we’re always wiser than those we lead, and perhaps … Read more