In my work with teams who make decisions together about tactics, strategy, and personnel, logical fallacies and cognitive biases show up, so I’m going to write a few posts about some of the most common. This is the fifth post in this series. You can find links to the first four posts at the bottom … Read more
In my work with teams who make decisions together about tactics, strategy, and personnel, logical fallacies and cognitive biases show up, so I’m going to write a few posts about some of the most common. This is the fourth post in this series. You can find links to the first three posts at the bottom … Read more
I recently read an article by Scott Warrick containing a practical model for looking at trust development. It’s helpful, and I’m highlighting the coolest point. “Seek out points of disagreement with people, then make the disagreement safe.” I’ve written about the importance of making discussions safe, but Warrick’s point is to find small things to … Read more
Recently I worked with an executive team on how to be more productive and candid during disagreements. We had a deep conversation about productive and healthy conflict. Then, using that discussion, we examined the data measuring their teamwork behaviors. Nearly everyone admitted these truths: I can get defensive sometimes. When someone else in the room … Read more
I really appreciate—and have totally used—Brené Brown’s tools. You can find downloadables on her website. Brené Brown recommends the following phrases to push vulnerable and trusting conversations forward: “The story I make up…” Often, we have an experience and don’t know the whole story. Then, our imagination fills in a story. For example, Jack might … Read more
We often use the words shame and guilt interchangeably, but this causes problems. If we avoid tough conversations in order to save someone from shame, what we actually might be doing is avoiding important information that simply makes someone feel a little guilt. In a nutshell: Guilt – “I did something bad.” Shame – “I … Read more
I wrote a post back in 2015 that talked about leaders not saying “busy.” The word itself is so commonplace in our every day lives that we say it without thinking about it or considering its meaning. But the word itself can mean several different things, depending on the context and implication. That’s why I’m … Read more
Last week, we talked about numbing as a way of putting on armor. Brené Brown points out that sarcasm, cynicism, and passive-aggressive behaviors are another way to stay distant and avoid vulnerability. The solution is to avoid those three things, and— be clear and kind. One thing I’ve always said in sessions with clients is … Read more
*This blog post contains affiliate links where the author receives a small commission on book sales. I spent 19 years as a high school band teacher. This can be a big job—class sizes of up to 150 students, managing a budget of tens of thousands of dollars, and administering a hectic calendar of events and … Read more
I have never suffered from perfectionism, but I’ve certainly felt the fear of failure. For me, it isn’t perfectionism that produces the fear; it’s competitiveness. I like being the best at things. One year, about 15 years ago, my New Year’s resolution was to be the best Scrabble player in the state of Iowa. Then, … Read more