Leaders Understand Psychology

Feelings play a role in every decision we make. We humans love to think of ourselves as fully logical and rational at our best, but we are wired to have emotions. And I’m glad we are. But, it’s also true that I don’t always make my best decisions when I’m emotionally charged. I can put … Read more

One Change I’ve Made with Equity and Inclusion in Mind

I used to have a slide in my leadership presentations which read: The clear path to greatness: Deliver (both what’s expected of you, and what you’ve promised) Be your own source of accountability I even wrote a blog post about this a while back. The premise is straightforward and mostly true for many people: So … Read more

The Missing Piece

Earlier this year we conducted back-to-back DiSC sessions over five days for a single organization. While it was exhausting thanks to Zoom fatigue, it was also rewarding to see the proverbial light bulbs turning on above everyone’s head. In a breakout room, one participant even commented, “This is the missing piece I’ve been searching for!” I have never … Read more

Leaders Project Confidence and Humility

Because I’m a big proponent of The Ideal Team Player, with humility chief among its virtues, I worry people might think the concept of projecting confidence flies in the face of being humble. The opposite is true, however. Humility and confidence go hand-in-hand.  One way to immediately see the connection is to tie humility to … Read more

Leaders Clarify Risk Opportunities

We talk a lot about creating environments where innovation and creative problem-solving can happen. This involves risk. We’re supposed to never punish mistakes; instead, we are to learn from them. However, this can be idealistic. There are times when the stakes are high enough that failure can cause serious problems, not just learning opportunities. People … Read more

Leaders Share Resources Instead of Hoarding Them

I once thought I was reassuring my employer’s one tech person when I told her, “I’m pretty savvy, so I installed my own printer driver updates. You can skip my computer.” To my surprise, she responded, “Okay this time, but please don’t let anybody know. Knowledge is power, and I need to make sure my … Read more

Leaders Stay Intense, But Not Tense

One eye-opening—and painful!—part of Multipliers detailed the fine line between the Liberator and the Tyrant. Early in my career, I fancied myself a Liberator. But I was quite wrong. Well-meaning leaders can become Tyrants by creating a tense environment, which is just one step away from an intense environment. When I was a young teacher, … Read more

Embracing Gratitude Improves Everything

I think I can speak for the majority of people when I say 2020 is not a year anyone wants to repeat. The toll this year has brought to individuals, families, businesses, communities, and countries has been heavy on several different fronts. The economic health, mental health, and physical health of the world have been … Read more

Leaders Balance Performance, Learning, and Enjoyment

I wrote about The Inner Game in last week’s post. Here’s one concept which bears further exploration. The “work triangle” has three components: Performance, Learning, and Enjoyment. Gallwey’s premise is that we achieve our best work when Performance, Enjoyment, and Learning are balanced. But most organizational cultures focus on Performance to a major degree. What … Read more

Book Review: The Inner Game of Work

In the late 1980’s, studying music in under-grad, many of us were disciples of The Inner Game as espoused in the books The Inner Game of Music and/or its predecessor The Inner Game of Tennis. Two of my favorite concepts from those works still impact me today: The equation p=P-iProduct (or performance) = Potential minus … Read more