Am I modeling what I want?
While leaders need to develop people by delegating and coaching, they also need to demonstrate the commitment and work they expect from their team. Tabby and Alan talk about this balance. Related post: Modeling primer
Leaders Talk About How We Do It “Around Here”
Jayson and Alan discuss how the phrase “…how we do things around here…” can be used to instill a culture. Related post: How we do things around here.
Leaders watch out for insecurity
Matt and Alan have an honest (though short!) chat about the ways insecurity can plague a leader, and ways to overcome it. Also, take comfort; everyone else is just as insecure at times. Related posts: Everyone is just as insecure as you are. Insecurity is unbecoming.
Leaders Pick Up the Phone
Tabby and Alan talk about the value of asking for help and counsel – something effective leaders do all the time, but newer or insecure leaders resist. Related Post: Pick up the phone
Leaders avoid interrupting and having the last word.
Matt and Alan discuss the ways that interrupting or insisting on having the last word can interfere with a leader’s intention to connect with others. Related posts: Effective leaders stand out: Part one Part two
Leaders know how to “deal…”
When we don’t like the way things are, we have three choices on how to deal: adapt, report, or accept. Sarah and Alan discuss.
Leaders Avoid Sarcasm
Jayson and Alan discuss sarcasm, and the way it keeps people guessing. Effective leadership needs to be clear, and be respectful, and there are ways to have a sense of humor that don’t involve sarcasm. Related posts: Sarcasm has no place in leadership Sarcasm keeps you from standing out
Leaders avoid “but” and “should”
Tabby and Alan give examples of the dangers of “but” and “should,” and also provide positive alternatives. Related post: The dangers of “should”
Leaders apologize, and teach others how to do so
Matt shares the Quantum Apology Model with Alan; the AAMR method helps leaders – and anyone – apologize with sincerity and grace in order to improve positive relationships and move forward from conflict or misunderstanding. Related post: What if someone rejects an apology?
Leaders know: most choices are irrational
Jayson and Alan focus on this rule of thumb: 80% of choices are based on emotion, not reason. How can leaders cope with this reality in others — and themselves? Related posts: Beware acting when stressed. Fear and Vision