Leaders know how to “deal…”
When we don’t like the way things are, we have three choices on how to deal: adapt, report, or accept. Sarah and Alan discuss.
Leaders Avoid Sarcasm
Jayson and Alan discuss sarcasm, and the way it keeps people guessing. Effective leadership needs to be clear, and be respectful, and there are ways to have a sense of humor that don’t involve sarcasm. Related posts: Sarcasm has no place in leadership Sarcasm keeps you from standing out
Leaders avoid “but” and “should”
Tabby and Alan give examples of the dangers of “but” and “should,” and also provide positive alternatives. Related post: The dangers of “should”
Leaders apologize, and teach others how to do so
Matt shares the Quantum Apology Model with Alan; the AAMR method helps leaders – and anyone – apologize with sincerity and grace in order to improve positive relationships and move forward from conflict or misunderstanding. Related post: What if someone rejects an apology?
Leaders know: most choices are irrational
Jayson and Alan focus on this rule of thumb: 80% of choices are based on emotion, not reason. How can leaders cope with this reality in others — and themselves? Related posts: Beware acting when stressed. Fear and Vision
Leaders are specific, and ask for what they want.
Tabby and Alan point out that asking specifically for what you want leads to more engagement, better results, and less stress. Related posts: Specificity Clarity Communication basics
Leaders keep self-improvement efforts in front of them.
Alan demonstrates the way a frequently-moved sticky note can be a simple yet effective tool to aid your commitment to self-improvement. Related post: Sticky note idea. Another use for sticky notes to stay organized.
Basic presentation speaking tips for leaders
While most people assume that leaders are comfortable presenting, the skill set of public speaking can be a separate challenge. With Matt’s help, Alan offers simple, easy to follow pointers for leaders new to presenting. Related post: Presentation tips for new leaders.
“What do you want that you’re not getting?”
Sometimes we work with people who are hard to read, tough to please, or simply “high maintenance.” Tabby and Alan discuss a question that we can use when we’re at the end of our rope.
Jayson and Alan talk about the obstacle to potential…
p=P-i Performance equals Potential minus Interference. Jayson and Alan talk about the way this simple equation helps us decide a course of action.