Matt and Alan have an honest (though short!) chat about the ways insecurity can plague a leader, and ways to overcome it. Also, take comfort; everyone else is just as insecure at times. Related posts: Everyone is just as insecure as you are. Insecurity is unbecoming.
Matt and Alan discuss the ways that interrupting or insisting on having the last word can interfere with a leader’s intention to connect with others. Related posts: Effective leaders stand out: Part one Part two
Matt shares the Quantum Apology Model with Alan; the AAMR method helps leaders – and anyone – apologize with sincerity and grace in order to improve positive relationships and move forward from conflict or misunderstanding. Related posts: What if someone rejects an apology? Apologies
Jayson and Alan focus on this rule of thumb: 80% of choices are based on emotion, not reason. How can leaders cope with this reality in others — and themselves? Related posts: Beware acting when stressed. Fear and Vision
In a sense, self-centered behavior is normal. If people tend to act in self-interest, how do WE deal with that, and get THEM to think beyond themselves? Take a couple minutes to hear Matt and Alan address this. Previous posts on this topic: Four levels of maturity Four-way stops Dealing with your own tendencies
In April of 2011, I was caught off-guard by a silly combination of factors: Toward the end of one day, a notification popped up during a pre-dinner networking event: Everyone else is just as insecure as you are. I wished I hadn’t seen that — it would be a while before it would be possible … Read more
A couple weeks ago, I shared the Quantum Apology Formula. Two days ago, someone asked “Yeah, but what if your apology isn’t accepted?” The short answer is: It’s mostly on them. They have to stay “above the line” or “out of the box” to accept. However, only YOU control YOU, so you can’t make someone accept. … Read more
Leaders avoid saying things that shut down discussion and communication; some of these are obviously intended to do this, so using them can damage your credibility also. Here are some examples: “…Enough said.” or the colloquial “‘nuf said.” “Last time I checked,” followed by something like “this was still a free country.” “Just sayin’” “No … Read more
Dear friend, fellow educator, and previous guest blogger Matt Pries likes to share the following model, with is derived from the Quantum Learning school of thought: AcknowledgeApologizeMake it RightRecommit A mnemonic to recall this AAMR model is “All About My Relationships.” And it works. Teach this to others as an antidote to those empty “sorry” … Read more
I’m not going to let my worst experience with someone define my relationship with them. Isn’t that great? Sometimes we have a bad experience with someone and think “whoa, now their true colors are finally coming out!” — and that puts us on guard in the future. Once bitten, twice shy (we think). But we … Read more