Leaders Help People Prepare for Change

A brief one today; a reflection on three quotes I heard in the Cy Wakeman interview for The Leader Campus. “Change is only hard for the unready.” “Stay in a state of preparedness.” “Stop saying ‘I know change is hard.’” I need to add these thoughts to my rumination on The Psychology of Change. Change … Read more

Leadership Takeaways From the Guru

Recently, The Leader Campus released a video interview with Jim Kouzes of The Leadership Challenge. I encourage you to watch the whole thing. But here are some of my main takeaways, in case you don’t want to make time to watch it now. One big point from the latest research: While the context for leadership keeps changing, … Read more

Leaders Value Human Interaction

One of my favorite management experts, Mark Horstman of Manager Tools, likes to say, “Email is for the convenience of the sender.” In The Advantage, Patrick Lencioni advocates “cascading communication.” The idea is simple. Members of the executive team agree on a common and consistent set of messages that they will in turn communicate to … Read more

Leaders Champion Inclusion and Diversity

Miriam de Dios offered up a challenge to all of us back at “90 Ideas in 90 Minutes” in September: Champion Inclusion That seems like a no-brainer—anyone who studies organizational effectiveness and community development knows that diversity and inclusion make for stronger teams, organizations, and communities. But Miriam offered a couple angles we hadn’t considered. Oftentimes, … Read more

Leaders Ask “Does it Need to be Said?”

I’ve heard a few versions of “Ask yourself if it needs to be said” before speaking out loud. When I heard Kristi Knous speak recently at the 90 Ideas event, I appreciated her 3 questions for leaders before speaking. I wrote Kristi, as I wanted to get her words just right, and she graciously emailed … Read more

Leaders Encourage Thinking “A Step Above”

In a recent address from Dana Wingert, the Des Moines Chief of Police, he emphasized the value of everyone in an organization thinking a rank or position above themselves. The guiding question is this: “How would my boss handle this, and what are his/her expectations?” A few examples: When you’re assigned a project, execute it … Read more

Leaders Address Sabotage During Conflict

Can you empathize with this mindset? He never puts stuff away and never gets caught. I’ll just put this extension cord on the floor in the waiting room after hours – he’ll finally get blamed. I know I’m framing him. But, it’s justified because he does it all the time and never gets caught. I’m … Read more

Leaders Address Stonewalling During Conflict

When we stonewall, we make it clear to others that communication is not welcome. We let people know that their behavior or ideas are so unacceptable that we are unwilling to compromise or discuss a resolution. I was in a planning meeting for a musical event once that got heated – there was no easy answer to … Read more

Leaders Address Withdrawing During Conflict

Denaja was right. She knew she was right. She had designed four other projects, all with similar scopes. They had gone so well that she was now permanently in a designing role – an expert. But when Roman gets started, he won’t let up. He dominates, gets aggressive, and can sometimes make personal cutting remarks. So … Read more

Leaders Address Sarcasm During Conflict

Sarcasm has no place in effective leadership. That’s not the most popular thing I’ve said, but it needs to be said frequently. It’s personally frustrating, because sarcasm has been a big part of my sense of humor most of my life. But it’s gotten me into trouble at least as often as it’s gotten me … Read more