Disruption: Does it hold up? (No, but Diversity Does)

About seven years ago I wrote a post about “disruption,” which was a common buzzword at the time. The basic point was this: It’s important to pay attention to people who are different than you, rather than to surround yourself with like-minded folks. Unfortunately, I titled it “Leaders Know When to Tolerate High Maintenance People.“ … Read more

The Psychology of Change: Does it hold up?

In 2016, I wrote this piece about the way to apply the Kübler-Ross stages of grief to organizational change, and made the case that a person’s needs change depending on their stage. The “dos and don’ts” definitely hold up. It’s interesting to revisit this post-Covid. I thought maybe the complexity of the responses to the … Read more

Be Easy to Work With: It Holds Up

A few years ago, I summarized a recent four-post series with pointers on how to “be easy to work with.” You can read it here, with links to all four in the series. The overall implication was that being easy to work with is a good thing, and I still feel that way. I would … Read more

Tips for Dealing with Work-Related Anxiety

Several of my current clients are struggling with anxiety at work. Some are nervous about getting laid off, while others work in vocations that are short-staffed, so they are overworked. So, below is a list of tips for dealing with anxiety at work. Focus on what you can control, not on what you can’t. You … Read more

Leaders Encourage Through the Final Phases

The final two phases in the Kubler-Ross Change Curve are Experiment and Decision. If you look at the curve, you’ll notice these two phases are on the upswing, following the lowest point, the Depression phase, or Moment of Resignation. The Experiment phase is the initial engagement with the change. You don’t have their buy-in yet, … Read more

Leaders Address Being Defensive During Conflict

An (abridged) email from Bart, a client: “…and so we just wondered why you would include the TPS module in your proposal?” My early-in-the-career defensive response was similar to: “Why on earth wouldn’t we include the TPS module? Without it, the rest of it won’t make sense; the TLA segment would totally lack context!” And Bart … Read more

Leaders Listen to their Team Members

Originally, this blog was going to be about goal-setting. I spent some real time on it. Then, when Ashleigh went to proofread, revise, and schedule it, her reaction was to send me this email: This post is very, very similar to “Leaders Write Effective Goals and Help Others” posted last July, except there you suggested a different starting … Read more

Alternatives to “to be honest…”

Leaders must avoid beginning sentences with, “To be honest…” Why? It sends the message that everything prior to this statement was a lie, or that it wasn’t totally true, and it casts your other communication into a less credible light. It also comes across as gossipy, and a leader mustn’t gossip. But that’s not what … Read more

Start Here

Thank you for checking out my blog. If this is your first time here, I encourage you to read the Group Dynamic Primer. Chapters 1-8 are the foundation upon which Group Dynamic philosophy is built.  ~ Alan Feirer