When we talk about keeping things “positive,” sometimes people misinterpret this as “soft” leadership that doesn’t allow for high standards and hard work. Wrong. Positive leadership can easily keep the standards high. Previous posts on this topic: Positive leadership is not soft. Positivity as an essential part of leadership. Thanks for watching — we’re … Read more
Why we NEVER “arrive” – no groove lasts forever. This time, Sarah does most of the talking. This video will help you deal with the frustration of changing circumstances.
Tabby and Alan outline the value of timely, specific feedback; in just a couple minutes, you’ll have greater insight on improving engagement on your team. Previous posts on this topic: Feedback is about the future Feedback is specific Other posts on feedback.
Address specific behaviors, rather than general assumed mindsets, like “attitude” for more effective communication. Also, some of you pointed out last week that the 90-second burn is longer than 90 seconds. It is, but the content portion is about 90 seconds. You may skip the introduction, and the silliness at the end, but you’d miss … Read more
Links: Previous post on this topic. Jayson’s blog.
A couple weeks ago, I shared the Quantum Apology Formula. Two days ago, someone asked “Yeah, but what if your apology isn’t accepted?” The short answer is: It’s mostly on them. They have to stay “above the line” or “out of the box” to accept. However, only YOU control YOU, so you can’t make someone accept. … Read more
Jill was a jerk of a boss. Her people didn’t like her, mostly because she was bossy, passive-aggressive, and a bad communicator. This all added up to a low-trust, high-tension situation. Jill got good advice: Be nice. Build relationships. Build trust. Avoid bossiness. It worked. For awhile. Until the work started to fall behind. People … Read more
I’m not going to let my worst experience with someone define my relationship with them. Isn’t that great? Sometimes we have a bad experience with someone and think “whoa, now their true colors are finally coming out!” — and that puts us on guard in the future. Once bitten, twice shy (we think). But we … Read more
Everyone works through grief and the aftermath of trauma in their own way. Some of us have had success navigating stages of grief, and others have dealt with tragedy in their own, unclassifiable way. It feels safe to say that everyone is different, and everyone ought to be regarded with patience. Sometimes, leaders can be … Read more
This is a “rerun” from last year; some events of the last month have convinced me to share it anew: We’re just a couple weeks from the Winter Solstice, the shortest darkest day of the year. A contrast to the holiday season, it can exacerbate hidden internal sadness in those around us. I love Christmas … Read more