Leaders Know the Thinking Rate is Fixed

An equation I’ve shared before: p=P-i If the product (p) we get is our potential (P) minus the interference (i), it’s helpful to identify the interference. One example of that is how some people react to being rushed to “think faster.” Except, hurrying doesn’t work for everyone. Have you ever been paralyzed when told to … Read more

Leaders Recognize Burnout and Practice Self-Care

It has been a year since the world turned up side down. Whereas the lockdowns are easing, people are getting vaccinated, and life is beginning to look more like “normal,” we are faced with a hard truth: people are burned out and mental health problems continue to increase. One positive result of the pandemic is … Read more

Leaders Know Innovation Happens Best Alone

In chapter three of Quiet, Susan Cain tells us “Collaboration Kills Creativity.” The notion that working in teams can sometimes stifle innovation has been making the rounds for a while now, and Cain provides a brilliant explanation of the phenomenon and what to do about it. She calls it the danger of the “New Groupthink:” … Read more

More Thoughts for Leaders Dealing with the Introversion/Extraversion Gap

Be bold. Strike out on your own. Chart your course. Do it first. Come out of your shell. Stake your claim. These sound natural in our culture, and you might see versions of them on posters in offices and locker rooms. They are meant to inspire and encourage hard work. But what about phrases like … Read more

Leaders Receive Feedback Graciously

“Most feedback is correct and delivered poorly.” A deep-thinking and well-read client, Ryan, said this during a session and it really hit me. It’s simple and important. Most feedback is— Correct Delivered Poorly Have you ever disregarded feedback because it was delivered poorly? Can you filter out the delivery and accept the correctness? Poor delivery … Read more

Leaders Understand Psychology

Feelings play a role in every decision we make. We humans love to think of ourselves as fully logical and rational at our best, but we are wired to have emotions. And I’m glad we are. But, it’s also true that I don’t always make my best decisions when I’m emotionally charged. I can put … Read more

Leaders Project Confidence and Humility

Because I’m a big proponent of The Ideal Team Player, with humility chief among its virtues, I worry people might think the concept of projecting confidence flies in the face of being humble. The opposite is true, however. Humility and confidence go hand-in-hand.  One way to immediately see the connection is to tie humility to … Read more

Leaders Share Resources Instead of Hoarding Them

I once thought I was reassuring my employer’s one tech person when I told her, “I’m pretty savvy, so I installed my own printer driver updates. You can skip my computer.” To my surprise, she responded, “Okay this time, but please don’t let anybody know. Knowledge is power, and I need to make sure my … Read more

Leaders Stay Intense, But Not Tense

One eye-opening—and painful!—part of Multipliers detailed the fine line between the Liberator and the Tyrant. Early in my career, I fancied myself a Liberator. But I was quite wrong. Well-meaning leaders can become Tyrants by creating a tense environment, which is just one step away from an intense environment. When I was a young teacher, … Read more

Leaders Ask, “What Can You Control?”

“What can you control?” is a coaching question so basic, I sometimes move past it too hastily. The pandemic has reminded us of its importance. Since March, I have been engaging in as many informal conversations as I can with clients and others to simply ask, “How is it going?” The answer to this question … Read more