Embracing Gratitude Improves Everything

I think I can speak for the majority of people when I say 2020 is not a year anyone wants to repeat. The toll this year has brought to individuals, families, businesses, communities, and countries has been heavy on several different fronts. The economic health, mental health, and physical health of the world have been … Read more

A Big Question and Frequent Mistake for Frustrated Leaders

I’ve always loved the coaching flowchart from “Coaching for Improved Work Performance.” When someone you lead has a performance issue, this flowchart will help you pinpoint the problem. But if you want a question to get closer to the truth more quickly, here’s a deceptively simple one: Is this a willingness gap or a knowledge … Read more

Leaders Balance Performance, Learning, and Enjoyment

I wrote about The Inner Game in last week’s post. Here’s one concept which bears further exploration. The “work triangle” has three components: Performance, Learning, and Enjoyment. Gallwey’s premise is that we achieve our best work when Performance, Enjoyment, and Learning are balanced. But most organizational cultures focus on Performance to a major degree. What … Read more

Book Review: The Inner Game of Work

In the late 1980’s, studying music in under-grad, many of us were disciples of The Inner Game as espoused in the books The Inner Game of Music and/or its predecessor The Inner Game of Tennis. Two of my favorite concepts from those works still impact me today: The equation p=P-iProduct (or performance) = Potential minus … Read more

Embracing the Better Normal

“Normal” is such a relative term which encompasses a broad spectrum. Since the start of this pandemic, the phrase “new normal” has been used everywhere for just about every situation. The idea is that the pre-pandemic world was “normal,” and the current pandemic situation is the “new normal.” But post-pandemic life will, of course, go … Read more

Leaders are Direct but Not Blunt

In a recent session, participants were defining moments that changed their own leadership trajectories, and it evolved into a discussion about learning the difference between “direct” and “blunt.” It occurred to us that leaders can sometimes find bluntness and directness to be synonymous. They’re not. And we reached a general conclusion: Most people (but not … Read more

Leaders Multiply Talent

I’ve just started reading Multipliers by Liz Wiseman. I love books with a clear vision which are a combination of hard research and practical application. What Wiseman has done in this book is compare leaders who multiply talent with those who diminish talent. It’s not a general book about leadership; instead, it’s a deep dive … Read more

Leaders Have Solutions

“Don’t bring me problems; bring me solutions.” Have you heard this? Have you said this? I hear this when I’m working with mangers, especially emerging leaders, but I rarely hear it from accomplished executives. Why is that? Because top-level leaders understand this: If the system works the way it is supposed to, the most capable, … Read more

Leaders Are Open to Seeing Their Blind Spots

We’ve all been in a situation where we’ve wanted to merge into an adjacent lane on the interstate. We do our due diligence by checking our mirrors and being aware of our surroundings. When we see the coast is clear, we begin to merge. Then we swing back into our original lane as the horn … Read more

Leaders Know Cognitive Biases Can Hurt Team Decisions (Part 8)

In my work with teams who make decisions together about tactics, strategy, and personnel, logical fallacies and cognitive biases show up, so I’m going to write a few posts about some of the most common. This is the eighth post in this series. You can find links to the first seven posts at the bottom … Read more