Following a recent training session, a manager expressed their frustration about not getting buy-in from a team member. “Almost everyone on my team puts this into practice, except for a few. What am I supposed to do when someone doesn’t buy in—especially when I know how well it works?” We dug into the problem and … Read more
I love systems. My bookshelf contains several books which show the importance of processes such as The E-Myth Revisited, Traction, and Good to Great. More recent reads, Atomic Habits, Yes to the Mess, and Inner Game of Work also stress the significance of systems. These books illustrate how the combination of clear systems and the ability to operate within the process leads … Read more
Leaving a good job isn’t easy. You’ve built relationships, learned valuable lessons about yourself and others, and developed new skills. Your job becomes part of your life story, whether you were there for one year or for ten years. Therefore, when it’s time, leave your job with respect, dignity, and gratitude. As I reflect on … Read more
After 30 years of teaching and facilitating workshops, one lesson is abundantly clear: people learn more when exploring with others. This can be in practice, breakout groups, and table discussions. Side conversations make learning real. Applying learning to real-world situations and breaking it down with the people you actually work with is the way to … Read more
It’s not new information to remind people of the importance of listening. We have reiterated the power of listening on this blog many times. So what’s with another post about listening? Listening is power. Active listening, aka curious listening, is first and foremost about connection. Whereas listening can be used for evil, the intention of … Read more
I get into trouble sometimes. As a presenter, I see this comment once in a while on evaluations: “He didn’t follow the handout.” My response to patterns of critical comments on evaluations is to generally take them to heart and adapt my practice so it has more impact. But not this one. Toward the beginning … Read more
An equation I’ve shared before: p=P-i If the product (p) we get is our potential (P) minus the interference (i), it’s helpful to identify the interference. One example of that is how some people react to being rushed to “think faster.” Except, hurrying doesn’t work for everyone. Have you ever been paralyzed when told to … Read more
This post is another insight I learned from reading Quiet by Susan Cain. Pressure from others or from our culture can unduly influence the choices we make, whether it’s career choices, selecting projects, or deciding what hobbies to take up. Extroverts tend to push forward and chart their own path. There’s a societal bias for … Read more
In chapter three of Quiet, Susan Cain tells us “Collaboration Kills Creativity.” The notion that working in teams can sometimes stifle innovation has been making the rounds for a while now, and Cain provides a brilliant explanation of the phenomenon and what to do about it. She calls it the danger of the “New Groupthink:” … Read more
Be bold. Strike out on your own. Chart your course. Do it first. Come out of your shell. Stake your claim. These sound natural in our culture, and you might see versions of them on posters in offices and locker rooms. They are meant to inspire and encourage hard work. But what about phrases like … Read more