Leaders Are Planned, Not Scripted

I get into trouble sometimes. As a presenter, I see this comment once in a while on evaluations: “He didn’t follow the handout.” My response to patterns of critical comments on evaluations is to generally take them to heart and adapt my practice so it has more impact. But not this one. Toward the beginning … Read more

One Change I’ve Made with Equity and Inclusion in Mind

I used to have a slide in my leadership presentations which read: The clear path to greatness: Deliver (both what’s expected of you, and what you’ve promised) Be your own source of accountability I even wrote a blog post about this a while back. The premise is straightforward and mostly true for many people: So … Read more

Leaders Project Confidence and Humility

Because I’m a big proponent of The Ideal Team Player, with humility chief among its virtues, I worry people might think the concept of projecting confidence flies in the face of being humble. The opposite is true, however. Humility and confidence go hand-in-hand.  One way to immediately see the connection is to tie humility to … Read more

Leaders Stay Intense, But Not Tense

One eye-opening—and painful!—part of Multipliers detailed the fine line between the Liberator and the Tyrant. Early in my career, I fancied myself a Liberator. But I was quite wrong. Well-meaning leaders can become Tyrants by creating a tense environment, which is just one step away from an intense environment. When I was a young teacher, … Read more

Embracing Gratitude Improves Everything

I think I can speak for the majority of people when I say 2020 is not a year anyone wants to repeat. The toll this year has brought to individuals, families, businesses, communities, and countries has been heavy on several different fronts. The economic health, mental health, and physical health of the world have been … Read more

A Big Question and Frequent Mistake for Frustrated Leaders

I’ve always loved the coaching flowchart from “Coaching for Improved Work Performance.” When someone you lead has a performance issue, this flowchart will help you pinpoint the problem. But if you want a question to get closer to the truth more quickly, here’s a deceptively simple one: Is this a willingness gap or a knowledge … Read more

Embracing the Better Normal

“Normal” is such a relative term which encompasses a broad spectrum. Since the start of this pandemic, the phrase “new normal” has been used everywhere for just about every situation. The idea is that the pre-pandemic world was “normal,” and the current pandemic situation is the “new normal.” But post-pandemic life will, of course, go … Read more

Leaders Make Sure the Carts Get Put Away

If we’ve been in a room together, I have subjected you to this photo. I use it to demonstrate the maturity levels model and to serve as an analogy for how workplace annoyances and performance shortfalls affect our mindset and behaviors. In this article, there is talk of “descriptive norms,” the notion that our context … Read more

Leaders Multiply Talent

I’ve just started reading Multipliers by Liz Wiseman. I love books with a clear vision which are a combination of hard research and practical application. What Wiseman has done in this book is compare leaders who multiply talent with those who diminish talent. It’s not a general book about leadership; instead, it’s a deep dive … Read more

The Best Leaders Persist

What do you get when you plant tulip bulbs? Tulips. What do you get you plant marigold seeds? Marigolds. What do you get when you plant nothing? Nothing. Right?Wrong. You get weeds. Right now, the weeds are coming in, and they’re coming in strong. You can’t pull all the weeds one day, then sit back, … Read more